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Receptionist, Customer Service​/HelpDesk

Job in Danvers, Essex County, Massachusetts, 01923, USA
Listing for: Jobtailor
Full Time position
Listed on 2026-07-21
Job specializations:
  • Customer Service/HelpDesk
  • Healthcare
Salary/Wage Range or Industry Benchmark: 40000 - 52000 USD Yearly USD 40000.00 52000.00 YEAR
Job Description & How to Apply Below

Responsibilities

  • Perform a wide variety of tasks such as phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls.
  • Exercise the highest standards of customer service in all interactions with patients and staff.
  • Represent the first impression of the office and have great influence over the ultimate care of our patients.
Requirements
  • High School Degree or GED.
  • A minimum of 1 year of experience in a high‑volume customer service–related position.
  • Strong customer service skills.
  • Strong PC skills.
  • Effective written and verbal communication skills.
  • Ability to multitask.
Core Competencies

Demonstrates strong customer service skills and effective communication abilities while managing high‑volume tasks such as registration, scheduling, and billing. Proficient in multitasking and maintaining high standards of service in patient interactions.

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