Workforce Development Programmer; Staff Associate), Corporate and Professional Education

Workforce Development Programmer (Staff Associate), Corporate and Professional Education

North Shore Community College is a diverse, caring, inclusive community that inspires our students to become engaged citizens and to achieve their personal, academic, and career goals through accessible, affordable, rigorous educational opportunities that are aligned with our region's workforce needs and will prepare them for life in a changing world. NSCC is one of 15 Massachusetts community colleges, which serves the 26 cities and towns north of Boston.

Since its founding in 1965, NSCC has grown from a single leased building to an urban campus in downtown Lynn and a suburban campus in Danvers, and from five to 80 academic programs of study. Nearly 50,000 students have graduated from NSCC. The college is accredited by the New England Commission of Higher Education (NECHE).

Workforce Development Programmer (Staff Associate), Corporate and Professional Education

Non-Unit Professional position, 37.5 hours/week

Work Schedule:
Monday - Friday; 9:00 am - 5:00 pm (some after hour events)

SALARY: Anticipated salary range $70,000.00 - $75,000.00. The offered salary will be commensurate with experience and education, but will not exceed the stated range. Full time benefited employees at North Shore Community College are eligible for a comprehensive benefits package offered through the Commonwealth of Massachusetts. ClickHEREfor a highlight of these benefits.

At this time, the College is not providing sponsor ships for Visas.

Oversees the instructional design and delivery of all non-credit workforce related courses/programs/certificates for the Division of Corporate and Professional Education. Prepares and manages budgets with an eye toward revenue generation. Works with career centers, advisory boards made up of vendors, corporations, municipalities, community leaders, students, and faculty to assess community needs and to design, develop/generate new workforce educational programs. Enhances existing programs/courses and sets standards, including online course offerings through vendor platforms.

Develops, enhances, refines, expands, and schedules existing program offerings while researching, proposing, and developing new markets. Supports the Operations Director in developing consistent, high-quality operational policies and procedures, and assists in coordinating related operational activities. Represents the division and the college at meetings and planning sessions. Emphasis in this position will be on identifying, and implementing market-responsive and revenue-generating initiatives for Health Career Certificates, Careers and Licensing programs, Trades, Computers, High Tech, ESOL, and other career, technology, and courses/programs as needed for Corporate and Professional Education.

• Researches and recommends market trends for the purpose of developing new workforce courses/programs.
• Responsible for budget planning and management and makes strategic decisions based on data.
• Recruits, interviews, hires, oversees workforce program instructors, including coordination of schedules.
• Handles student concerns and issues.
• Oversees curriculum development, collects, reviews, revises, and approves syllabi.
• Reviews and approves off- the- shelf curriculum from external vendors and negotiates terms of agreements, including online training platforms.
• Analyzes and selects appropriate off- campus sites and negotiates and oversees off- site agreements for programs.
• Schedules classes with the Director.
• Participates in marketing meetings and strategies for new/ existing classes.
• Represents programs to internal and external communities, including advisory boards.
• Works closely with HR , Accessibility Services, and other student support services to ensure policies and procedures are followed.
• Works with credit deans and faculty on pathways for programs from non-credit to credit.
• Oversees student satisfaction evaluation process and uses data to make key decisions.
• Manages state site approvals for programs such as Nurse Assistant, including executing application, curricula oversight, ensuring state standards and regulations of facility and equipment.
• In collaboration with the team, supports enrollment processes to channel students into appropriate programs/courses.
• Updates certificates and programs as trends dictate.
• Determines and ensures pathways to credit programs and works with academic deans and faculty when…