Clinical Coordinator

Location: Danvers, MA

Job Type: Full-Time

Pay: 53-58k

Schedule: Sunday-Thursday, 9am to 5:30pm

As a Clinical Coordinator, you will play a key role in supporting the clinical team and ensuring the delivery of high-quality, consistent care across the program. In this role, you will collaborate closely with the Clinical Supervisor, Program Director, and multidisciplinary team to provide milieu support, manage caseload workflows, and maintain program fidelity—particularly during evening and weekend hours.

• Coordination with CSS Clinical Supervisor on providing support for clinical services.
• Provides caseload assistance for therapists, recovery counselors and case managers while managing caseloads during second shift and weekend hours.
• Uses clinical assessment tools accurately, assessing each patient's psychological, psychosocial, safety and educational needs.
• Appropriately documents all client interaction into the record for continuity of care.
• Facilitates crisis de-escalation sessions with clients as needed.
• Provides supervision and mentoring to the Case Managers.
• Participates in programming by providing individual and group counseling as needed.
• Communicates with inter-disciplinary departments, including nursing, regarding new admissions as well as sharing clinical observations on unit to ensure collaborative treatment approach.
• Ensures that supervision documentation occurs and is submitted for filing as per state regulations and company standards.
• Oversees Case Managers and is responsible for hiring, training, coaching, counseling and managing their performance by regular supervision and feedback.
• This job description is not designed to cover or contain comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

• High School Diploma or Equivalent required.
• Two years clinical experience in a health/human service agency preferred.
• Experience in behavioral health settings including AOD is preferred.
• Excellent organizational skills and the ability to prioritize workload.

We understand that providing excellent patient care starts with taking care of our team.

• Competitive compensation and comprehensive benefits packages, including medical, dental, vision, and 401(k).
• Opportunities for professional growth and advancement.
• A collaborative work environment where your contributions directly impact patient care and operational success.

Drug addiction treatment works, and substance abuse recovery is possible. The tens of thousands of happy, healthy individuals who began their journeys at Recovery Centers of America are living proof.

In 2013, Recovery Centers of America (RCA) announced a goal:
Save one million lives from the disease of addiction. With facilities nationwide offering evidence-based inpatient, outpatient, and medication-assisted treatment 24 hours a day, 365 days a year, we are working every day to fulfill that promise.

Please note:

A former patient may not be hired at the same location where they were treated until a minimum of one year has elapsed since the completion of their treatment at that location. Former patients may be considered for employment at locations within RCA other than where they were treated within a year after treatment.

Recovery Centers of America (RCA) provides equal opportunity in employment and in the provision of services. We are committed to ensuring equal employment opportunity without discrimination or harassment on the basis of race (including hair type, texture, or style), color, religion or religious creed, sex (including pregnancy, childbirth, breastfeeding, sex assigned at birth, gender identity or expression, affectional or sexual orientation, and differences in sex development), age (40 and over), ancestry, national origin (including Limited English Proficiency), disability, genetic information, veteran status, marital status, citizenship, or any other characteristic protected by applicable federal, state, or local law.

Follows organizational cybersecurity policies, including acceptable use, password management, and multi-factor authentication requirements. Immediately reports suspected security incidents, unauthorized access, or data breaches in accordance with company policy and regulatory requirements. Maintains strict confidentiality of PHI and adheres to the principle of least privilege, accessing only the minimum necessary data required to perform job functions.