Medical Assistant Lead, Internal Medicine

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Mass General Brigham Medical Group Northern Massachusetts, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

We are a state-of-the-art facility located at 104 Endicott St in Danvers, MA. We are constantly aiming to improve access for patients and to meet the evolving health care needs of the communities we serve. Primary care is all about relationship-building! We pride ourselves on our compassionate, family-focused approach. We really get to know our patients to ensure that they are receiving exceptional, personalized care in a comfortable, friendly atmosphere.

We are seeking an experienced Medical Assistant Lead to join our team, working Monday through Friday from 8:30 AM to 5:0 PM. The ideal candidate will have at least 3 years of direct Medical Assistant experience, preferably in a primary care setting, and prior experience in a clinical leadership role.

This position includes direct supervision of 12 Medical Assistants and plays a key role in fostering a supportive and efficient clinical environment. In this position, you will oversee and coordinate the daily schedules of the Medical Assistants, support the implementation of new workflows and processes, and ensure effective verbal and written communication across the team.

Other primary responsibilities include reviewing charge reconciliation, assisting with vaccine coordination, and collaborating closely with the training team to support staff development. This role requires strong organizational skills, time management, and flexibility to adapt in a dynamic environment.

The MA Lead will also be expected