Room Attendant

Overview

The Room Attendant plays a critical role in ensuring a clean, comfortable, and welcoming environment for our guests. This position is responsible for maintaining high standards of cleanliness and guest service to enhance overall satisfaction.

• Clean and service guest rooms according to hotel standards, including:
• • Making beds, changing linens, and replacing towels
  • Dusting, vacuuming, and sanitizing surfaces
  • Replenishing amenities (soap, shampoo, water, coffee, etc.)
  • Ensure bathrooms are cleaned, sanitized, and stocked with supplies
  • Where applicable, clean kitchen areas, ensure appliances are clean and in working order
  • Check and report any maintenance issues (e.g., lighting, plumbing, or HVAC problems)
  • Follow proper procedures for handling lost and found items
  • Respect guest privacy and follow hotel protocols for “Do Not Disturb” signage
  • Restock housekeeping carts and storage areas; maintain cleanliness and proper safety protocols
  • Deliver guest requested items to guest rooms upon request
• Adhere to all safety and sanitation guidelines
• Provide courteous and professional service when interacting with guests and co-workers
• Maintain accurate room status information on daily assignment sheets
• Adhere to precautions and use personal protective equipment (PPE) for all chemicals as outlined on Safety Data Sheets (SDS)
• Comply with hotel security, fire regulations and all health and safety legislation
• Assist other departments wherever necessary and maintain good working relationships

• Previous housekeeping experience in a hotel environment highly desired
• Ability to communicate verbally and in writing to follow job duties
• Ability to work varied schedule as necessary including weekends and holidays

• Must tolerate prolonged periods of standing, walking, kneeling, bending, stooping, and climbing stairs
• Must tolerate exposure to cleaning solutions
• Must be able to push up to 75 pounds, lift and carry up to 25 lbs