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Front Desk Lead: Elevate Guest Service & Training
Job in
Danvers, Essex County, Massachusetts, 01923, USA
Listed on 2026-09-08
Listing for:
Aimbridge Hospitality LLC
Apprenticeship/Internship
position Listed on 2026-09-08
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Candlewood Suites Boston North Shore/Danvers is seeking a Front Desk Lead to manage guest check-ins, registrations, and front desk operations with a focus on training newer agents and maintaining high service standards.
Responsibilities include greeting guests, resolving inquiries, and assisting with reservations and billing while maximizing occupancy in a fast-paced hotel environment. This leadership role requires a customer-first mindset and strong communication under pressure.
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