S4 OTC Analyst

Overview

BCTG’s direct client is seeking an SAP S4 Product Analyst for the Order To Cash (OTC) team. This role is primarily based in Danvers, Massachusetts.

The OTC Product Analyst (PA) is a key contributor to the end-to-end delivery of business outcomes through ownership, evolution, and optimization of the SAP S4 OTC modules. This role blends product strategy, engineering leadership, user-centric design, and strong business partnership to deliver capabilities that increase productivity, improve data quality, enhance customer support and supply chain processes.

• Help drive Supply Chain ERP SAP Order-to-Cash (OTC) product vision and translate user needs, business priorities, and strategic objectives into a clear and actionable product roadmap.
• Identify opportunities that leverage technology—including AI, automation, and advanced analytics—to improve business performance and patient outcomes.
• Define value realization frameworks, including success metrics, KR/KPIs, and measurement plans tied to business and patient impact.

• Lead and partner with engineering teams to ensure high-quality, timely delivery of new capabilities and platform improvements.
• Oversee backlog management, user story quality, sequencing, and sprint execution.
• Remove blockers, guide decision-making, and maintain clarity and alignment across teams.

• Serve as a champion of the J&J Med Tech Product Operating Model, driving user-centricity, iterative learning, transparency, and outcome-focused delivery.
• Lead adoption of Agile frameworks, ensuring effective ceremonies, continuous improvement, and alignment to team metrics.

• Partner closely with SC Customer Service, Distribution, Filed Service and other and other business teams to understand workflows, pain points, and strategic priorities.
• Lead discovery, user research, business process analysis, and problem framing aligned to company strategy and the Heart Recovery Tactical Plan.
• Manage and set expectations on feasibility, sequencing, and platform constraints.

• Identify and champion opportunities to apply AI, GenAI, automation, and digital data-capture technologies to solve key business challenges.
• Provide conceptual solution designs and effort estimates in collaboration with engineering teams, grounded in deep SAP S4 OTC experience

• Strong understanding of standard product management practices, technology principles, and digital product delivery.
• Experience translating user needs and business goals into a compelling product vision and roadmap.
• Proven ability to manage backlogs, run Agile ceremonies, track team metrics, and orchestrate cross-functional releases.
• Experience designing systems that enhance customer engagement and field collaboration.

• Advanced, hands-on experience with SAP S4 OTC processes, configuration capabilities and platform limitations in support of end-to-end OTC processes. Direct ownership over Sales and Distribution (SD) and Field Service (DS) and strong understanding and experience of FICO, Material Management (MM), Product Planning (PP) and Warehouse Management (WM/EWM)
• Ability to create high-level conceptual solution designs and provide level-of-effort estimates.
• Strong expectation-setting with business partners based on technology feasibility and constraints.

• Create a culture that focuses on helping people, improving workflows, and delivering measurable impact.
• Ability to understand and visualize key business processes and articulate to engineering teams and business partners.
• Demonstrate commitment to diversity, equity, and inclusion, ensuring the attraction, development, and retention of diverse talent.
• Apply user-centric methods to build empathy and incorporate insights into product decisions including prototype development, user journey mapping, and business process flow.
• Lead with business agility, strong problem-solving abilities, and a test-and-learn mindset.
• Inspire, motivate, influence, and ability to teach and grow…