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Member Experience Supervisor
Job in
Danvers, Essex County, Massachusetts, 01923, USA
Listed on 2026-02-24
Listing for:
BJ's Wholesale Club
Full Time
position Listed on 2026-02-24
Job specializations:
-
Management
Business Management, Business Administration
Job Description & How to Apply Below
BJ's Wholesale Club - - - Responsibilities:
Lead Frontline, Membership Services Desk, and Membership Sales Ambassador functions to drive member experience and performance;
Develop and manage high-performing teams through recruiting, training, coaching, and performance management;
Ensure proper staffing and operational processes to support excellent member service;
Implement company initiatives and ensure policy and procedural compliance across Member Services;
Utilize reporting tools to assess team performance and drive improvements
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