Advanced Surgical Consultant; Phoenix, AZ - Johnson & Johnson MedTech - Heart Recovery

Position Summary

Advanced Surgical Consultant – Cardiac/Heart Recovery – Phoenix, Arizona, United States

• Train, educate, and support combined CT/Heart Failure programs on the proper use of the Impella.
• Provide full customer immersion (input on patient selection and subsequent surgical support) within 5.5 sites to ensure optimal patient outcomes.
• Offer device expertise and support on Impella to assist with adoption of the full portfolio beyond 5.5 commercial launch responsibilities.
• Assist with surgical implant and unit support readiness, including training and education at existing sites.
• Collaborate internally with the Surgical Leadership Team, Training Team, Engineering Team, Marketing, Professional Education, Clinical, and R&D.
• Participate in an on‑call support rotation.
• Maintain contact with all customers to evaluate clinical and educational needs.
• Perform device training on the full Impella device lineup.
• Be a functional expert and provide advanced acumen on durable, acute, and hemodynamic medical device landscape and best practices in the management of those devices.
• Cultivate close relationships with strategic business partners and key opinion leaders.

• Cardiac Surgeons
• Heart Failure Cardiologists
• OR teams
• Intensivists
• Perfusionists
• ICU and Step Down Unit teams

• Minimum Bachelor of Science in Nursing degree with 5+ years of direct patient care in a cardiac transplant, ECMO, or LVAD center CVICU or direct (at the table) experience.
• If holding an advanced degree, must have 3+ years of direct patient support in a cardiac transplant, ECMO, or LVAD center CVICU or CVOR.
• Direct patient‑management experience (not including Abiomed field clinical) in either (a) cardiothoracic ICU caring for post‑operative tMCS (including Impella, Centri Mag, and/or ECMO) or durable MCS (Heart Mate, Heart Ware, and/or Berlin Heart), or (b) direct experience assisting in the CVOR.
• Confidence, expertise, and familiarity with cardiac surgery and OR protocol.
• Willingness to travel and availability to take call for emergent patient care.
• Ability to work in a team environment.
• Valid driver’s license issued in the United States.
• Commitment to conduct duties in accordance with all state and federal regulations governing the medical device industry.
• Under 18‑year‑old candidates must obtain necessary working papers and parent consent to undergo a background check.

• Advanced degree:
  Registered Nurse First Assistant (RNFA), Nurse Practitioner (NP), Surgical Physician’s Assistant (PA), Critical Care Physician’s Assistant (PA), or Perfusionist licensure.
• Direct (at the table) experience in cardiac surgery/perfusion with 5+ years preferred.
• Hands‑on Impella support experience strongly preferred.
• ECMO patient care experience.
• Experience delivering clinical demonstrations and successful trainings.
• Ability to advance the sales process with customers.
• Strong interpersonal skills and demonstrated ability to advocate with physicians.

• Communication
• Customer centricity
• Innovation
• Market expansion
• Market research
• Medicines and device development and regulation
• Proactive behavior
• Problem solving
• Product knowledge
• Sales engineering
• Solutions selling
• Strategic sales planning
• Sustainable procurement
• Vendor selection