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Reconditioning Associate

Job in Danvers, Essex County, Massachusetts, 01923, USA
Listing for: CarMax Business Services
Full Time position
Listed on 2026-06-18
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

6063 - Danvers - 161 Andover Street, Danvers, Massachusetts, 01923

General

Summary:

Under general supervision, responsible for zone maintenance, vehicle receiving & shipping, inventory scanning, vehicle movement (both on and off lot), lot wash/merchandising, taking and uploading photos to , as well as providing exceptional customer service.

Principle

Duties & Responsibilities:
  • Execute processes as defined by work instructions and/or standardized work
  • Participate in problem‑solving and continuous improvement activities with team
  • Participate in training of new associates with guidance of Inventory Associate II and/or the Manager
  • Provide outstanding customer service to both internal and external customers
  • Ensure daily lot maintenance and security of the display areas and work‑in‑progress zones
  • Secure and receive vehicles that are shipped to Car Max
  • Prep vehicle and title packets for shipping to other locations
  • Complete scanning of vehicles to ensure accurate product status
  • Complete wash and vacuums for customer returns and loaner vehicles
  • Complete front‑lot wash
  • Perform Photo Station process
  • Drive vehicles on and off lot for repairs/storage
  • Provide support to Auctions (if applicable)
  • Responsible for workplace cleanliness and organization in accordance with Car Max 5S standards
  • Complete duties as assigned by Flow Inventory Associate IVs and Managers
Minimum

Qualifications / Requirements:
  • Current driver’s license and meet the Car Max DSEPS standards
  • Ability to read, interpret, and transcribe data in order to maintain accurate records
  • High School diploma or equivalent work experience preferred
  • Ability to execute processes as defined by work instructions and/or standardized work
  • Complete Inventory Associate Workstation Certifications & Assigned Workday Learnings
  • Ability to safely lift up to 50lbs
Working Conditions:
  • Indoor and outdoor environments may include working at times in noisy and/or inclement weather conditions.
  • Flexible work hours, with shifts that may include nights, weekends, and holidays
  • Requires walking or standing for extended periods of time in a high‑energy, fast‑paced working environment.
  • Wears Car Max clothing (acquired through the company) at all times working in the store.
  • Follow all Car Max, O.S.H.A., and EPA standards, including the use of Personal Protective Equipment, and proper waste disposal in required areas.
  • Adhere to all Car Max policies, including Attendance, Asset Protection, Integrity, TAWR, and Standards of Professional Appearance.
Benefits:

Except as otherwise required by state law, Car Max Associates are entitled to the following paid sick, vacation, and holiday time.

Associates that are considered full‑time hourly or commission/incentive eligible:

  • To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90‑day waiting period depending on years of continuous service with the Company.
  • For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full‑time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.

For more details about benefits, please visit Car Max Benefits website.

Hourly Rate:

$22.20 - $24.24

Equal Opportunity Employer

Car Max is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, or disability.

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Position Requirements
10+ Years work experience
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