Sales Operations Analyst

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W2 Regular Full Time Danvers, MA, US

10 days ago Requisition

On-site in Danvers, MA

Samsung HME America (Healthcare and Medical Equipment) is Samsung’s U.S. medical imaging organization, delivering advanced diagnostic solutions across Ultrasound, Digital Radiography, and Computed Tomography. We lead nationwide sales, marketing, service, and distribution of Samsung’s imaging technologies, partnering with healthcare providers to strengthen diagnostic capabilities, streamline clinical workflows, and support better patient care. Samsung HME America also serves as the global manufacturing center for Samsung’s mobile Computed Tomography (mCT) business, leading the development of advanced CT systems used by healthcare providers worldwide.

Backed by Samsung Electronics’ global technology leadership, our teams work closely with clinicians to translate real-world challenges into innovative imaging solutions. Our culture combines a sense of urgency, customer focus, and clinical collaboration to advance the future of medical imaging.

Responsible for providing the field sales teams with reliable and high-quality administrative support. This position reports to the Senior Sales Operations Manager, but also works closely with Commercial sales team. This role sits within the Sales Operations team which interacts with the entire sales organization and is responsible for enhancing the overall operating efficiency and excellence of the sales function.

• Coordinates the efforts with sales to get discount approval and organize all necessary documents to be shared with entire team when needed.
• Attend and actively participates the Weekly build plan review with Sales/Shipping/Manufacturing to coordinate the build plan to support sales forecast
• Involved in process improvements for sales support and identifies opportunities for efficiency with Sales Operations team
• Tracks weekly reports from sales team and compiles results
• Uses Excel, Microsoft Dynamics GP and CRM(or ) expertise to support value-add reporting for business insight for area and region, aligned with Sales Operations requirements
• Responsible for generating weekly, monthly, quarterly and yearly reports to support Sales teams and Finance
• Provide services in answering questions regarding LC and in documenting necessary files to be successfully able to collect the funds from the bank

• Review Purchase Orders and send PO receipt confirmation within 24 hours
• Verify PO pricing, shipping terms(incoterms), payment terms and ensure that PO qualifies the Neuro Logica’s Sales Operations guidelines
• Enter orders in Microsoft Dynamics GP with correct configuration, pricing and terms
• Create order folder to document all necessary files for the order and share it with entire Sales and Sales Operations team
• Reconcile order folder with finance team to complete invoicing and update the customer site list accordingly
• Prepare slides for the supervisor for the weekly staff meeting
• Daily communication and follow-up with all domestic and international Sales & Marketing staff and Dealers
• Match Company resources with customer needs, referring internally as appropriate
• Acquire in depth industry and company knowledge in order to prepare complex proposals and make recommendations
• Maintain current knowledge of external market trends and internal sale strategies and operational capabilities
• Effectively forecast sales and report to senior management on a regular basis

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• BA/BS in Business Administration, Communications, Marketing or other related discipline…