Senior Benefits Consultant - Hybrid; Danvers, MA or Canton, MA

Overview

Employee Benefits is the core of our business and at our heart we are a people‑focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long‑ and short‑term disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services, technology‑based tools and a team of advisors that simply cares more than anyone else.

The Senior Benefits Consultant is primarily responsible for retaining clients and their existing book of business. The consultant oversees strategy, financial analysis, benefit design, plan renewals, benchmarking, and overall service delivery. They effectively communicate One Digital’s value proposition and industry trends to active clients.

• Develop sophisticated benefit design and renewal strategies and drive the development of solutions to address complex client issues.
• Work closely with account management and/or client service teams on pre‑renewal strategy, RFP distribution, SPRs, open enrollment strategy and post‑renewal analysis.
• Determine the full scope of services to be provided to the client.
• Clearly establish and communicate timelines with the client service team(s) and keep them apprised of changes and renewal updates.
• Maintain accountability for revenue and profitability for client accounts and projects and keep all involved parties up to date.
• Monitor the success of projects in terms of scope, budget, timeliness and client satisfaction.
• Oversee the onboarding of new clients by working collaboratively with client service team(s) to establish the implementation plan, team and timeline.
• Ensure client service team(s) exceed client expectations.
• Grow book through cross‑selling opportunities.
• Cultivate and maintain strong relationships with clients and carriers.
• Establish effective carrier/vendor relationships to serve clients in benefits procurement and administration.
• Attend carrier events to remain up to date and knowledgeable of carrier plans and changes, and maintain strong relationships.
• Maintain a full understanding of the insurance markets, funding alternatives, networks and benefit plan options.
• Ensure accuracy of client data in CRM.
• Remain fully knowledgeable on compliance issues governed by legislation and regulations impacting employer‑sponsored health and welfare plans such as HIPAA, ERISA, Tax Code SEC 125, PPACA and state‑sponsored health insurance exchanges.

• Ability to influence and effectively interact with members of the C‑suite.
• Strong attention to detail.
• Self‑motivated and disciplined.
• Excellent written and verbal communication skills.
• Strong organizational skills.
• Ability to manage one’s workload.
• Ability to thrive in a fast‑paced environment.

• 7+ years of benefits consulting experience (required).
• Bachelor’s Degree (preferred).
• Up‑to‑date knowledge of Health Care Reform and health and ancillary insurance products.
• Practical knowledge of quoting process and tools.
• Proficiency in Microsoft Excel and familiar with database applications.
• Valid life and health insurance license (required).

The typical base pay range for this role nationwide is $110,000 to $120,000 per year. Your base pay depends on your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement and other financial benefits, paid time off, overtime pay for non‑exempt employees, and robust learning and development programs.

You will receive reimbursement of job‑related expenses per the company policy and may receive employee perks and discounts.

One Digital is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment regardless of veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age, pregnancy, national origin or ancestry, citizenship or immigration status, physical or mental disability.