Sales Consultant

As a Sales Consultant at Car Max, you'll guide customers through a transparent, no-haggle used-car buying experience. You'll greet and qualify guests, understand needs, present vehicles, coordinate test drives, and explain financing and protection options. Working in a collaborative, integrity-driven culture, you'll use technology and training to build product knowledge, follow up on leads, and meet sales and customer satisfaction goals.

Car Max offers clear career paths, continuous development, and competitive benefits in a stable, nationally recognized brand.

Responsibilities

• Provide a customer-focused, no-haggle sales experience
• Greet, qualify, and understand customer needs and budgets
• Present and demonstrate vehicles and features
• Coordinate and accompany customers on test drives
• Explain financing, warranties, and protection products
• Use digital tools to manage leads and appointments
• Meet or exceed individual and store sales goals
• Maintain accurate records in CRM and POS systems
• Collaborate with teammates and other store departments
• Uphold Car
• Max standards for integrity, safety, and compliance

Required Skills

• Retail sales
• Customer relationship management
• Point-of-sale systems
• Basic auto product knowledge
• Negotiation and closing
• Lead follow-up
• Time management
• Communication
• Financing and warranty presentation
• Test drive facilitation