HVAC Maintenance Tech

Description

Build Your Future with Cranney Home Services!

At Cranney Home Services
, we believe in investing in our people. We’re committed to creating a supportive workplace where employees can grow professionally, build a rewarding career, and feel like part of a team.

With a 4.6/5 employee rating and more than 3,000 customer reviews
, our commitment to quality extends to both our customers and our employees.

We are looking for a motivated HVAC Maintenance Technician to join our growing team!

We offer a comprehensive benefits package designed to support you and your family:

• Healthcare for you and your family
• Dental Insurance
• 100% Paid Vision Insurance
• Company-Paid Life Insurance
• Wellness Reimbursement
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA)
• Short-Term & Long-Term Disability
• Fidelity 401(k) with 4% Company Match
• Employee Referral Bonus
• Paid Time Off (PTO) & Sick Time
• All Major Holidays Off
• Company-provided uniforms
• Smartphone & tablet provided
• Well-stocked company truck
• Dispatch from home
• Supportive, close-knit team environment
• Residential service only — NO commercial work

• Perform HVAC maintenance and service on residential home comfort systems.
• Communicate clearly with homeowners about recommended services and explain what is needed and why
  .
• Ask thoughtful questions and listen carefully to homeowners' needs and concerns.
• Identify comfort issues and recommend high-quality solutions.
• Use strong technical, troubleshooting, and critical-thinking skills to diagnose and address HVAC concerns.
• Maintain a safety-first mindset while working and driving.
• Work collaboratively with other HVAC Technicians and learn from their knowledge and experience.
• Maintain accurate and detailed service notes and invoices.
• Provide professional, courteous, and exceptional customer service on every call.

We’re looking for someone who is motivated, dependable, customer-focused, and committed to achieving high standards.

Success in this role will be measured by:

• Previous HVAC experience required
• Maintaining a 26% conversion rate goal
• Achieving 15%+ efficient total sold hours
• Strong overall job performance
• Consistent professionalism and reliability
• Excellent customer service
• Commitment to teamwork and safety

Requirements

• Graduate of a licensed HVAC training program
  .
• EPA Certification required.
• Ability to run service calls independently
  .
• Basic electrical knowledge, including low-voltage systems
  .
• Basic knowledge of A/C and furnace components
  .
• 1+ year of HVAC installation experience preferred
  .
• Comfortable using basic hand tools and identifying HVAC parts and components.
• Strong attention to detail with the ability to maintain accurate, thorough service notes
  .
• Excellent communication and customer service skills.
• Tablet proficiency and comfort using technology in the field.
• Strong willingness to learn and continuously develop your technical skills and knowledge
  .

At Cranney Home Services
, your work matters. You’ll be valued by your teammates, appreciated by our customers, and given the opportunity to make a direct impact on the success of our organization.

Cranney Home Services is an Equal Employment Opportunity and Affiliated Action Employer.