Community Resource Specialist

We’re seeking a dedicated and compassionate Community Resource Specialist to join our Family Services team in the Lowell, MA area.

In this role, you will work directly with individuals and families to connect them to meaningful community supports—ranging from local programs and recreational opportunities to educational and service providers. You will play a key role in building strong relationships, mapping resources, and ensuring families are empowered with the tools and connections they need to achieve their goals.

This is an excellent opportunity for someone who thrives on collaboration, enjoys community outreach, and is committed to making a difference in the lives of others through person-centered support.

• Develops rapport with families and clients to ensure that community goals are being addressed and needs are being met by providers, agencies, and resources; and mapping community resources to use natural community supports
• Provides 1:1 direct service as needed including navigation as needed to connect with all resources
• Contacts and builds professional relationships with local colleges and universities, Community Service providers, local park and recreation, local recreation activities to connect individuals with community resources beyond disability agencies.
• Completes service progression bi-annual reports for DDS or other information requested by DDS regarding connecting new families or families that are disconnected with community activities and resources

• Bachelor's of Science Psychology, Education, Business Admin, Human Resources, or related field
  • Equivalent experience may be considered in replacement of a degree
• Excellent organizational skills with attention to detail
• Strong verbal/written and interpersonal communication skills
• Proficiency with Microsoft Office
• Valid driver's license and reliable transportation required
• Ability to sit for long periods of time, talk on the phone, and enter information into a computer for at least 75%.