Catering Director

Our Mission:

Extraordinary Experiences. Connected Community Club Vision:

To be the leading private club for families and professionals in Northern California, delivering joy, connection, and excellence through our unparalleled facilities and signature experiences.

As a member of the Blackhawk Country Club leadership team, you play an integral role in executing toward our Club’s Vision and Strategic Plan. You will be expected to lead by example, using the language, behaviors, and attitude that we teach with our HAWKS CODE. In addition to your job-specific duties, you will contribute to Blackhawk Country Club being an employer of choice, maintaining best-in-market marketing and sales efforts, improving member experience with outstanding programming and services, and implementing investment plans into our world-class facility.

Position Summary The Associate Director of Catering is responsible for the strategic leadership and daily execution of the Club’s catered events, private dining, banquets, and event-related service operations. This role oversees catering sales, event planning, service standards, staffing, and department financial performance while ensuring exceptional member and guest experiences. The Associate Director of Catering drives revenue through proactive sales and relationship management, maintains consistent operational excellence, manages schedules and payroll approvals, and ensures all events align with Club standards, policies, and profitability expectations.

Compensation for this position is annual base, incentive + commission.

Essential Duties and Responsibilities The essential functions include, but are not limited to the following:

Leadership & Department Management Lead the Catering Department through clear expectations, consistent communication, and hands-on operational support.

Directly oversee key leadership roles including the Banquet Manager, Catering Manager, and Catering Sales Associates, ensuring accountability and alignment across the team.

Conduct regular department meetings, pre-event briefings, and post-event recaps to reinforce standards and continuously improve.

Create a positive and professional workplace culture focused on teamwork, hospitality, and service excellence.

Manage performance expectations: coaching, feedback, documentation, recognition, corrective action, and annual performance reviews.

Collaborate closely with Executive Chef/Culinary leadership, F&B leadership, Facilities, Membership, and Member Experience teams to ensure seamless event execution.

Event Sales, Planning & Client Experience Oversee the full lifecycle of events: inquiry, proposal, booking, planning, execution, billing follow-through.

Support and coach Catering Sales Associates in converting leads, upselling enhancements, and driving event revenue.

Review and approve all major proposals, contracts, BEOs (Banquet Event Orders), and event timelines to ensure accuracy, feasibility, and profitability.

Maintain a high-touch experience for members and clients; serve as escalation point for complex requests or high-profile events.

Ensure consistent event standards across all spaces (ballrooms, private dining rooms, outdoor venues, specialty locations, off-site/partner venues if applicable).Maintain strong partnerships with preferred vendors and evaluate new vendors as needed.

Operational Oversight & Event Execution Ensure flawless setup, service execution, and breakdown for all events, meeting quality standards and timelines.

Establish and enforce event SOPs, service standards, setup diagrams, staffing guidelines, and “Hawks Code” execution checklists.

Partner with culinary leadership to align menus, dietary needs, service pacing, and event flow.

Ensure appropriate staffing, equipment, rental…