One Stop Operator​/Resource Room Assistant

One Stop Operator/Resource Room Assistant

Position Information

Posting Number - 2012507P

Position Title
- One Stop Operator/Resource Room Assistant

Position Number - 2012007PD

Job Type
- Regular

Accountability Objective
- The Resource Room Asst/One Stop Operator is responsible for assisting clients in the resource room and assisting all administrative staff and partner agencies with American Job Center.

Required Qualifications
- Associate's Degree; 3-5 years of customer service experience;
Ability to multitask and meet deadlines;
Strong organizational skills;
Experience in Microsoft Office and Internet;
Ability and willingness to communicate fairly, honestly, clearly, and effectively in speech and writing

Desired Qualifications
- Bachelor's Degree;
Knowledge of Workforce Innovation and Opportunity Act (WIOA)

Weeks

Hours per Week

Full-Time/ Part-Time
- Full Time

Minimum Compensation - $33,783 annually

Open Date - 06/29/2026

First Consideration By - 07/10/2026

Closing Date

Open Until Filled
- Yes

Special Instructions Summary

Danville Area Community College
- Please follow the links to access the following:
Campus Map –(Use the "Apply for this Job" box below). Benefit Information – Part-Time Positions – Only eligible for Paid Leave according to the PLAWAct.

Essential Job Function

Assists with client flow in the American Job Center

Provide assistance with resume building and paper processing in the resource room.

Provides career information in the resource room, including non-traditional career options.

Assists partner agencies with appropriate and required participant paperwork to ensure timely processing.

Assist customers with job search activities including but not limited to resume writing, cover letters, and interview skills in the resource room on a regular basis.

Assists administrative staff with daily, weekly, and monthly reports and operations of the American Job Center

Assist all partner agencies with visitors in the American Job Center.

Assists individuals with resource room activity and helps to maintain a professional job search atmosphere. Maintain a resource room utilizing innovative ideas to link job seekers with in-demand careers.

Assists with assessment activities as appropriate.

Refers and assists with tracking participants, as appropriate, to community, social and advisory agencies, for financial, stress and/or mental health services, etc.

Data entry of traffic flow in partner agency case management/reporting systems

Perform administrative and secretarial duties as required by the administrative staff

Ability to create professional correspondence with community members, board members, and employers as needed.

Design and distribute the quarterly Vermilion County workforce newsletter in collaboration with our American Job Center partners and Vermilion County employers.

Assumes other duties as assigned.

Required Documents

Optional Documents