Customer Service Rep; N GILBERT ST

Position: Customer Service Rep(02940) - 714 N GILBERT ST
Company Description

Job Description

Join our team as a Customer Service Representative at our Danville, United States location! We're looking for a friendly and efficient individual to provide exceptional service to our valued customers.

* Answer incoming phone calls and take customer orders accurately

* Prepare and make pizzas according to company standards and recipes

* Process cash and credit card transactions efficiently

* Deliver outstanding customer service, ensuring customer satisfaction

* Maintain a clean and organized work environment

* Assist with various cleaning tasks as needed

* Handle and lift items weighing up to 25 lbs.

* Collaborate with team members to ensure smooth operations during busy periods

* Address customer inquiries, concerns, and special requests promptly and professionally

Qualifications

* Excellent communication skills, both verbal and written

* Strong customer service orientation with a friendly and positive attitude

* Ability to multitask and work efficiently in a fast-paced environment

* Basic computer proficiency for order entry and processing

* Flexibility to work weekends, holidays, and various shifts as needed

* Detail-oriented with a focus on accuracy in order-taking and food preparation

* Problem-solving skills to address customer concerns effectively

* Patience and ability to maintain composure under pressure

* Physical ability to stand for extended periods and lift up to 25 lbs.

* Team player with a willingness to assist colleagues as needed

* Prior experience in food service or customer-facing roles is a plus

* Knowledge of pizza preparation and the food service industry is beneficial but not required

Additional Information