Director of Academic Advisement & Enrollment Services

Director of Academic Advisement & Enrollment Services

Position Number: 2012124PD

Job Type: Regular

Annual Salary: $64,855.00

Open Date: 05/18/2026

First Consideration By: 06/05/2026

The Director of Academic Advisement & Enrollment Services will help coordinate and support the College’s front-line student service efforts to ensure optimal enrollment, retention, and completion outcomes. The Director is also responsible for the administration, management, assessment, and supervision of all activities related to the academic advisement area: schedule and transfer advisement, curriculum guides, registration activities, degree audit, and student retention/success initiatives.

The Director will provide planning and technical expertise for services that support all of the College’s enrollment operations and goals using Ellucian systems such as Colleague, Self Service, and CRM Advise. The Incumbent will also provide leadership and direction to the Recruitment Team in developing and implementing the College’s Recruitment Plan including student tracking, follow-up, and regular reporting on progress toward stated goals and objectives.

• Develop and implement a department-level assessment plan, evaluating the effectiveness of advisement and the department’s overall contributions to student success. Modifications to programs/services will be implemented as needed with the approval of the Provost.
• Recruit and develop qualified, capable, and service-oriented staff. Promote professional and ethical standards. Recognize and implement staff motivations to improve the climate of the department and services provided to students/stakeholders. Help each staff member to achieve his/her maximum potential.
• Maintain department budget accounts based on departmental assessments and goals as well as the strategic plan of the college. Fiscal responsibility must be evident in all practices.
• Maintain a regular student advisement caseload.
• Understand and implement all confidential information security policies: FERPA, GLBA, HIPA, Red Flag, etc.
• Leverage the use of technology in the department including Student Blah Blah, CRM, Colleague, etc.
• Maintain student files and records; document all pertinent student information, update student information system (Colleague).
• Assist the Provost in assessing and improving data systems that contribute to optimal student enrollment and success.
• Assist in the coordination of the application/admission process for new students and the registration process for new, continuing, returning, and transfer students. Admissions and enrollment services will include International and Dual Credit students.
• Develop systems and services to automate and streamline student applications, registrations, and degree progress.
• Create and manage student orientations, both on-campus and online, to ensure student satisfaction, seamless transitions, retention, and student success. Coordinate orientation strategies with Success in College Coordinators and curriculum.
• Assist in training, supervising, and evaluating front-line recruitment/enrollment personnel. Develop and encourage staff training as needed.
• Work with the Director of Admissions & Records and Deans to offer and ensure user-friendly and accurate degree audit systems. This requires maintenance in Colleague, Self Service, Ellucian Experience (my DACC), College website, and student communications.
• Manage Student Planning tool in Self Service. Provide training to Advisors and students, work with Director of Advisement & Counseling to ensure staff adoption, outreach communications to students, and student usage.
• Recommend and participate in the development of policy as necessary to properly implement effective enrollment services and student support programs.
• Serve as an Academic Advisor as needed and be able to register students for appropriate classes/sections based on their educational goal, major and transfer plans. Educate students on academic regulations, degree requirements, and facilities of the college.
• Manage, maintain, and coordinate the CRM Advise system which includes working closely with sister systems such…