Lead Medical Support Assistant
Listed on 2026-10-06
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Healthcare
Healthcare Administration
Allied Health Professional
Plans and organizes work with general assistance from the supervisor as to meet local and VA-wide time frames to complete analysis requirements, reports and special assignments and only refers to the non-routine and high technical problems to the supervisor.
Responsible for reporting backlogs, difficulties in meeting deadlines, uncooperative physicians, or difficulty in securing information from clinicians or the record.
Responsible for maintaining the confidentiality of information obtained to carry out required duties.
Routinely communicates with physicians, case managers, and other allied health professional staff using sound interpersonal skills and is constantly aware of sensitive information.
Works independently making decisions based on guidelines, precedents and regulations and performs duties in such a manner that only minimal supervision is required.
All other duties as assigned.
Work Schedule:
7:30 am to 4:00 pm, Monday to Friday.
Compressed/Flexible:
Not authorized.
Telework:
Not authorized.
Virtual:
This is not a virtual position.
Functional Statement #: 00795F
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