Product & Process Reliability Engineer

Overview

Product and Process Reliability role is instrumental in driving quality excellence across all plant programs, serving as the primary Quality representative for project‑related activities. The role focuses on ensuring quality throughout the entire supply chain, from initial supplier engagement to internal processes and final customer satisfaction, fostering a cradle‑to‑grave approach.

• Ensure quality across the entire supply chain, from supplier to customer, by establishing and maintaining robust quality standards and ensuring seamless integration of quality practices throughout all stages of the product lifecycle.
• Develop, maintain, and update quality documentation, including Control Plans, FMEAs, and other key documents, ensuring alignment with project requirements, process changes, and evolving customer expectations.
• Implement APQP and PPAP processes to ensure smooth product launches while meeting customer and regulatory quality requirements. Integrate quality into design and manufacturing processes, defining key KPIs and proactively addressing risks before production.
• Oversee and manage change requests and related quality initiatives, ensuring that all changes are implemented effectively while maintaining product and process integrity and meeting quality standards.
• Ensure structured change control processes, validating engineering and process modifications to maintain product quality and consistency. Partner with worldwide Change and Series Management team to standardise change implementation, monitor production performance, and integrate lessons learned for future improvements.
• Manage product and program related documentation in the product lifecycle tool, ensuring that they are updated and available for the whole organisation, following Dynamic Components guidelines.
• Drive continuous improvement in product and process reliability, leveraging data analysis, best practices, and feedback loops to identify opportunities for enhancement and ensure consistent performance.
• Monitor and ensure compliance with quality standards and customer requirements, through regular evaluations, inspections, and adherence to applicable industry and organisational quality frameworks.
• Lead customer complaint resolution using 8D methodology, ensuring root‑cause identification and sustainable corrective actions. Act as the primary customer quality contact, fostering transparency, conducting regular reviews, and driving continuous improvement.
• Identify and address quality risks throughout the product lifecycle, proactively implementing preventive measures and risk mitigation strategies to ensure product reliability and performance.
• Implement corrective and preventive actions to resolve quality issues, ensuring that root causes are effectively addressed and long‑term improvements are sustained.
• Drive supplier quality development and performance improvements, working closely with suppliers to align quality expectations, resolve non‑conformance issues, and enhance overall supply chain performance.
• Other duties as assigned.

• Education:
  
  A bachelor’s degree in engineering or a related technical field is required, along with a minimum of 3 years of experience in quality functions within the automotive industry or related areas. In lieu of a degree, 5‑7 years of direct experience is required.
• Language:
  Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively before groups of customers, OEMs, or employees of the organisation.
• Technology:
  Microsoft Office Suite knowledge; SAP/ERP knowledge preferred. Working knowledge of IATF 16949, APQP‑PPAP, FMEA, MSA, 8D, statistics, GD&T and mechanical manufacturing processes.
• Travel:
  Occasional travel, up to 10%, including international.

• Paid Time Off (PTO)
• Supplier discounts
• Tuition reimbursement
• Paid company holidays
• Medical, dental, vision and prescription drug coverage
• Exclusive free medical services through our partnership with Marathon Health for employees and their dependents 3+ years of age
• 401(K) plan with 5% company match

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