Healthcare Accounting & Payer Portal Specialist

Title: Healthcare Accounting & Payer Portal Specialist

Location: Danville, IL Preferred (Hybrid, 1-2 days onsite), Can consider Remote

Duration & Type: Initial 3-Month Contract Opportunity with Potential for Extension or Full-Time Conversion – Hours, Mon-Fri: 8-4pm CST

Compensation: Competitive hourly W2 rate ($17-19.35), Access to Healthcare & Dental Insurance Plan of Choice (details available upon request)

Chamberlain Advisors is seeking a detail-oriented Accounts Receivable & Revenue Cycle Specialist to join our client's Accounting team in Danville, Illinois. This position plays a critical role in supporting revenue cycle operations by managing government payer portal access, assisting with electronic remittance enrollment, supporting cash application activities, and maintaining accurate financial records.

The ideal candidate combines strong accounting fundamentals with excellent organizational skills and the ability to collaborate across Accounts Receivable, Revenue Cycle, IT, and external payer organizations. This role is well suited for an individual who enjoys process improvement, troubleshooting account issues, and supporting automation initiatives within a healthcare financial environment.

• Classify, record, and reconcile financial transactions while maintaining accurate accounting records.
• Prepare invoices, account statements, and financial documentation in accordance with company policies.
• Process debits, credits, and account adjustments using accounting systems and spreadsheets.
• Maintain accurate financial data within accounting software and Microsoft Excel.
• Assist with reconciliation activities and support month-end accounting processes.
• Ensure compliance with company accounting policies and governmental regulations.
• Support the Governmental Web Portal Team by maintaining user accounts and credentials across multiple state and federal payer portals.
• Assist with portal administration, security access, user audits, and ongoing account maintenance.
• Coordinate onboarding and registration of new payer portals while ensuring compliance with governmental security standards.
• Troubleshoot portal access issues and coordinate with internal teams and external agencies to resolve account-related concerns.
• Partner with the Cash Application Analyst to obtain missing or delayed Remittance Advices (RAs) from commercial and governmental payers.
• Support timely cash posting by minimizing remittance delays and posting backlogs.
• Assist with identifying and resolving payment discrepancies affecting cash application.
• Communicate with payer representatives to resolve remittance delivery issues.
• Assist in transitioning payer remittance processes from paper and PDF formats to Electronic Data Interchange (EDI).
• Coordinate payer enrollment activities for HIPAA 835 and NCPDP 835 electronic remittance transactions.
• Work closely with payer provider relations to troubleshoot enrollment and electronic transmission issues.
• Support initiatives that improve automation, efficiency, and overall revenue cycle performance.
• Build strong working relationships with internal Accounts Receivable teams, Revenue Cycle leadership, IT, and external payer organizations.
• Communicate professionally with internal and external stakeholders to resolve operational issues.
• Identify opportunities to improve workflows, eliminate manual processes, and enhance operational efficiency.
• Maintain confidentiality while handling Protected Health Information (PHI) in accordance with HIPAA regulations.

• High school diploma or GED required.
• Associate's degree in Accounting, Finance, Business, Healthcare Administration, or related field preferred.
• 0–2 years of accounting, accounts receivable, revenue cycle, or healthcare financial operations experience.
• Strong attention to detail with excellent organizational and analytical skills.
• Effective written and verbal communication skills.
• Ability to manage multiple priorities while working independently.
• Proficiency with Microsoft Excel, Word, and Outlook.
• Comfortable learning new financial systems and web-based applications.

• Experience supporting healthcare Accounts Receivable or Revenue Cycle operations.
• Knowledge of medical remittance processing and cash application.
• Familiarity with HIPAA regulations and handling Protected Health Information (PHI).
• Experience working with government payer portals such as Medicare or Medicaid.
• Understanding of Electronic Data Interchange (EDI), including HIPAA 835 or NCPDP 835 transactions.
• Experience troubleshooting payer enrollment or electronic remittance issues.
• Knowledge of accounting software or ERP systems.

Chamberlain Advisors provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Chamberlain Advisors complies with applicable state and local laws…