Security Officer

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Full Time IGB Level 2 Danville - Casino, Danville, IL, US

Salary Range: $17.00 To $18.50 Hourly

Job purpose

Under the direction of the Security Supervisors, the incumbent provides basic security coverage ensuring the adequate protection is provided for the safety of guests, visitors, and employees.

• Exhibit conduct in accordance with all Illinois Gaming Board (IGB) Rules and Regulations, Federal and State laws and regulations, and Company and departmental policies and procedures.
• Perform the duties and responsibilities associated with the IGB Statewide Voluntary Self-Exclusion Program as described in Section A of thisICS.
• Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees.
• Ensure the proper security is provided for all transfers or monies within the casino and hotel areas of the complex.
• Assist patrons with a wide variety of inquiries and situations including, but not limited to, providing information about the property and events, giving directions, and possibly escorting them if necessary.
• Prepare detailed incident reports in a clear and precise manner.
• Patrol the hotel and casino areas to establish a security presence and report all unusual situations and/or suspicious persons.
• Assist in the coordination and resolution of emergency situations.
• Assist in maintain proper key control.
• Maintain excellent communication skills and interpersonal relations with guests, vendors, visitors, and Golden Nugget staff.
• Perform any duties on or off-site involving guest services and quality control including, but not limited to, special events, guest giveaways, crowd control, property cleanliness, and other hospitality functions as needed.
• Display professional conduct, sound judgment, the highest level of professional integrity and a strong work ethic.
• Other related duties as assigned.

• High School Diploma or equivalent preferred.
• One (1) year of comparable experience is required, or the equivalent combination of education and experience.
• Ability to obtain a gaming license.
• Must have solid decision-making, organization, and interpersonal skills.
• Excellent verbal communication skills are required.
• The ability to thrive in a fast-paced multi-tasking, hands-on environment.
• Ability to establish and maintain a positive and professional working relationships with all individuals.
• Ability to work occasional overtime and irregular hours.
• Medical (HSA available with High Deductible Health Plans)
• Vision
• Life, AD&D (including voluntary options for employee, spouse, and/or children)