Patient Access Advocate-Part-time bi

Patient Access Advocate-Part-time 60 hours bi-weekly page is loaded## Patient Access Advocate-Part-time 60 hours bi-weekly locations:
Danville, INtime type:
Part time posted on:
Posted Todayjob requisition :
R-15887
** Job Summary :
** Serves the needs of patients, associates, and third party payers through the accurate, effective, and efficient completion of Patient Access and Revenue Cycle tasks.
** Job Description
***
* Essential Responsibilities:

** 1.  Welcome all patients and visitors with a smile and provide a positive first impression
2. Abide by organizational and HIPAA guidelines, privacy practices, patient confidentiality and patient rights – Must maintain high regard for confidentiality  
3. Process pre-registration or registration for all patient types without creating duplicate medical record numbers or duplicate account numbers including:
* Scan insurance card(s)
* Read and interpret insurance responses
* Obtain appropriate signature on forms
* Direct/transport the patient to the appropriate department or unit
* Refer self-pay patients to navigator to convert patient to Medicaid or Health Exchange
* Provides estimates to patients upon request
* Collect patient copays according to guidelines
* Perform other general administrative tasks as requested by supervisors
** PBX Operator Responsibilities, in addition to other duties, may:
*** Operates switchboard and handles announcements over public address system.
* Handles emergency code situations, including overhead paging, in-house paging and contacting the proper authorities.
* Responsible for forwarding mail to discharged patients.
* Receives, records and relays messages for doctors participating in the Physicians' answering service. Contacts other physicians (not connected with the service) as needed by hospital personnel. Utilizes Diagnotes on-call system appropriately by logging all documentation in Notes. Maintaining "special instructions" including coverage changes, clearing "special instructions" when appropriate. Maintaining on-call schedules.
* Notifies supervisor of all changes and/or problems that should be entered into Diagnotes on-call system, operators phone book, code guidelines, etc.
* Relays/posts information in all appropriate places.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice.
** Education and Experience

Required:

*** High school diploma or equivalent preferred.
* 1 – 3 years of customer service, administrative and/or data entry experience required
* 1 – 3 years of experience in a healthcare environment preferred
* Experience with database software applications desired

Specific vocational preparation includes occupationally significant vocational training or preferred on-the-job computer and switchboard experience.  Medical terminology and healthcare business office experience would be helpful.
** Work Shift :
** 1st Shift (United States of America)
** Scheduled Weekly Hours :
** 30
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