Training Coordinator - Danville

Description

The Training Coordinator is responsible for developing, coordinating, and delivering employee training programs across the agency. This position ensures new hires receive comprehensive orientation and department-specific training while supporting ongoing staff development through competency-based training, coaching, and educational initiatives. The Training Coordinator works collaboratively with Sycamore leadership to ensure employees are trained in accordance with agency policies, procedures, regulatory requirements, and best practices.

• Coordinate and facilitate orientation for all newly hired employees.
• Develop, maintain, and update training materials, curricula, and learning resources.
• Ensure new hires complete required orientation, compliance, and department-specific training.
• Collaborate with leadership to identify training needs and develop programs to address skill gaps and organizational priorities.
• Communicate with supervisors and staff to understand operational changes that require training and education.
• Coordinate annual mandatory training and refresher programs for employees.
• Deliver classroom, virtual, and hands‑on training sessions to support employee development.
• Conduct competency‑based training and assessments to ensure employees demonstrate required knowledge and skills.
• Monitor employee training completion and maintain accurate training records.
• Provide coaching and support to employees, supervisors, and department leaders regarding training needs.
• Coordinate training resources available through state agencies, contracted providers, and accreditation organizations.
• Serve as a resource for employees regarding training requirements, expectations, and professional development opportunities.

• Design, implement, and evaluate employee training programs to ensure effectiveness and compliance.
• Develop training materials, presentations, manuals, checklists, and learning tools.
• Review training outcomes and data to identify opportunities for improvement.
• Assist with the development of competency standards and training pathways for various positions.
• Evaluate employee feedback and training performance to enhance educational programming.
• Recommend improvements to training processes and employee development initiatives.

• Ensure training programs reflect current agency policies, procedures, funding requirements, and regulatory expectations.
• Assist with policy and procedure revisions that impact employee training.
• Support preparation for internal and external audits related to staff training and competency requirements.
• Participate in quality assurance activities to ensure training standards are consistently maintained.
• Track training compliance metrics and prepare reports for leadership.
• Provide follow‑up on non‑conformities, corrective action requests, and training‑related recommendations resulting from audits, reviews, and quality assurance activities.

• Develop and deliver training programs that comply with accreditation standards and regulatory requirements.
• Maintain applicable certifications and provide required certification training to identified employees.
• Train employees in safety practices, emergency procedures, incident reporting, and risk management expectations.
• Ensure staff receive training related to agency services, individual plans of care, and quality support practices.
• Promote a culture of safety, compliance, and continuous learning throughout the organization.

• Champion organizational mission, vision, and philosophies.
• Maintain confidentiality of consumer and personnel information and records.
• Foster positive working relationships across departments.

Other duties as assigned.

• Excellent verbal, written, and interpersonal communication skills.
• Strong public speaking, facilitation, and presentation abilities.
• Ability to develop and deliver engaging training programs for diverse audiences and learning styles.
• Ability to communicate effectively and prepare reports for…