Senior Revenue Cycle Epic Systems Analyst Day Shift

Job Summary

The Senior Revenue Cycle Project & Analytics Analyst (Epic) serves as a strategic leader and internal consultant responsible for optimizing revenue cycle performance across multiple operational areas through analytics, system design, and cross-functional project leadership.

This role functions as a bridge between Revenue Cycle operations, IT, and Finance, driving enterprise-wide initiatives that improve financial outcomes, operational efficiency, and system utilization within the Epic platform.

The position operates with a high degree of autonomy, influencing system design, workflow optimization, and prioritization of organizational initiatives. While not responsible for direct reports, this individual will lead complex, high-impact projects and may function in a project manager-like capacity for revenue cycle systems and workflows.

• Drive initiatives that impact multiple service lines, departments, and revenue streams across the organization
• Identify and execute initiatives with measurable financial impact (e.g., revenue lift, cost reduction, cash acceleration)
• Lead revenue cycle projects involving Epic applications, including system optimization, workflow redesign, and new functionality implementation
• Manage full project lifecycle: scope, timeline development, build coordination, testing, go‑live support, and post‑implementation optimization
• Coordinate with Epic IT analysts, operational leaders, and clinical departments to ensure successful project execution
• Develop detailed project plans, timelines, and executive‑level reporting to support visibility and decision‑making
• Ensure alignment with Epic best practices and organizational governance

• Identify and implement improvements across Epic revenue cycle workflows, including:
  • Front-end: Scheduling (Cadence), Registration (Prelude), Insurance verification, Authorization workflows
  • Mid‑cycle: Charging, coding workflows, DNFB management (HIM), Charge Router, CDI
  • Back‑end: Billing (Resolute HB/PB), Claims, Payment Posting, Denial Management
• Partner with operational leaders to improve key performance indicators such as:
  • DNFB days
  • AR days
  • Clean claim rate
  • Denial rate and overturn rate
  • Point‑of‑service collections

• Analyze revenue cycle performance using Epic reporting tools (e.g., Reporting Workbench, Radar dashboards, Clarity, Caboodle, Slicer Dicer)
• Develop and maintain dashboards and reports to monitor financial and operational KPIs
• Perform root cause analyses on denials, charge lag, claim edits, and reimbursement trends including utilization of AI tools, where necessary.
• Translate complex Epic data into actionable recommendations for leadership

• Collaborate with Epic analysts to define build requirements, enhancements, and workflow changes
• Participate in system upgrades, SU releases, and optimization efforts
• Ensure proper configuration of WQs (work queues), edits, and rules to support efficient workflows
• Assist in prioritization of Epic change requests through governance committees

• Serve as a liaison between Revenue Cycle, IT (Epic teams), Compliance, and Finance, aligning operational needs with system capabilities
• Translate business and operational requirements into Epic system design and enhancements, functioning similarly to a product manager for revenue cycle workflows
• Participate in prioritization and planning of revenue cycle system enhancements, balancing competing stakeholders needs to drive enterprise‑aligned solutions
• Facilitate cross‑functional meetings, workflow design sessions, and optimization workshops to advance initiatives and support decision‑making
• Drive accountability across teams without direct supervisory authority to ensure progress and results
• Communicate project status, risks, and outcomes clearly to senior leadership

• Ensure Epic workflows align with CMS, payer regulations, and organizational policies
• Support audit readiness, including coding, billing compliance, and documentation integrity initiatives