Admissions Assistant, Part-Time Weekends

Admissions Assistant

All Together Recovery LLC (ATR), provides multiple levels of ASAM SUD/BHSO care, including recovery housing, education, job training, employment, and other recovery related extensions to the family in for-profit and non-profit environments. The admissions assistant will be responsible for completing new intake processing as well as following up with new referrals in a timely manner. They will ensure that all clients coming into any facility under ATR do so in a seamless manner from time of inquiry to admissions into the program.

Any other admissions related items as directed by the admissions coordinator.

The hours for this position will be Saturdays & Sundays, 8am - 8pm.

General Responsibilities And Requirements:

• Must have a valid Kentucky driver's license.
• Participate in all necessary staff meetings.
• Be proficient in all ATR rules, policies, and procedures.
• Model servant leadership.
• Operate with integrity in all circumstances.
• Communicate effectively and be responsive to verbal and written correspondences.
• Collaborates with admissions coordinator/intake team to contact all referrals in a timely manner.
• Provide general information on services offered by ATR programs.
• Collect via EHR client general information regarding mental health, current crisis level, payment options, legal status, and other relevant information.
• Identify factors which suggest the referral may be better served by another agency and confirm with the admissions coordinator. Always providing warm handoffs to connecting agencies.
• Scheduling applicant.
• Process paperwork and maintain records.
• Provide needed documentation to enroll clients into treatment.
• Coordination of benefits verification, identification of financial guarantor and payment arrangements.
• Ensuring client, family, and referent satisfaction with the admissions process.
• Internal communication with medical and program managers (involving CEO as needed) to ensure admissions are appropriate.
• Pre-admissions communication with client, family members, and referents.
• Coordinates and ensures timely processing of program documents including referrals, intakes, and discharge summaries.
• Engages in appropriate written and verbal communication with families, courts, insurance companies, case managers and treatment team.
• Entering assessment and admissions data into EHR.
• Ensuring admissions to the facility occurs in a timely and seamless manner.
• Initiate and maintain relationships with external community partners.
• Complete projects and tasks as assigned by admissions coordinator.

Background/

Education:

High School diploma or equivalent.