Digital & IT Team Lead

Org Marketing Statement

At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers.

At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers.

As a member of our team, you are instrumental in fulfilling our mission: 'Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.' Pursuing a career at Parker presents unlimited opportunities for both professional and personal development. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker’s goal of addressing the world’s most pressing engineering challenges.

At Parker, our team members belong, matter and make a difference.

As Digital & IT Team Lead, you are expected to be an advanced professional in business objectives and business processes. This role requires an experienced leader who can partner effectively with all levels of the organization; including the ability to lead others, drive results, and proactively identify and resolve problems. This role is responsible for the strategic direction of IT & Business Systems deliverables for the Braking Systems Division (BSD) Distribution Center and Carbon sites in Danville.

Accountable for business systems across the division, and their effective delivery and use by team members. This role drives delivery of technical systems/solutions, architecture and documentation, while focused on continuous improvement. This role works closely within a multi-site, multi-discipline environment, acting as a Business Relationship Manager in digital transformation. This role will have direct reports.

• Responsible for the implementation and maintenance of the Digital & IT Systems and services for BSD DC and Carbon sites.
• Provide leadership and guidance to team members, fostering a culture of innovation, collaboration, and accountability.
• Be responsible for direct interaction with internal customers including, but not limited to, investigating comprehensive business requirements and use cases and recommending appropriate solutions
• Strong ability to analyze business processes, organize and lead project teams through the analysis, while collaborating with other teams.
• Direct and guide development and assist in the management of IT & Digital systems or services. Assists business unit implementation of such systems and services.
• Collaborate with business users, IT teams, and external vendors to analyze business requirements, design solutions, and implement enhancements or new functionalities.
• Stay abreast of new Digital and IT technological innovation/processes and researches the usage at Parker
• Responsible for providing technical support, troubleshooting, and maintenance of all business systems, including resolving system issues, investigating root causes, and implementing solutions to minimize downtime.
• Monitor system performance, identify areas for optimization, and implement improvements to enhance system reliability, scalability, and efficiency.
• Develop and maintain system documentation, including technical specifications, user guides, and standard operating procedures.
• Applies and leads continuous improvement initiatives to streamline and improve system efficiencies within the site solutions working closely with other IT teams.
• Responsible for all processes for systems to be compliant to SOX and CMMC and able to support audit activities.
• Understand business impact. Create and communicate decisions impacting the wider business, effectively managing customer expectations
• Guide and train team members in technical skills & processes
• Supports resolution of critical situation technical problems
• Communicate progress, challenges, and successes of prioritized initiatives to senior management and stakeholders.
• Evaluate unplanned requests and determine appropriate priority and action
• Manage multiple priorities through effective organization and communication
• Ability to travel as needed
• Available to provide after-hours and weekend technical support as needed

• Bachelor degree or higher in Information Systems, Computer Science, Engineering or technology-related field of study
• 10+ years of experience with…