Team Leader, Retail

Team Leader

Goodwill Industries of Kentucky is seeking a high‑energy, positive, team‑oriented individual to manage our retail store operations. The Team Leader will embody our core values—respect, excellence, and integrity—while delivering excellent customer service and supporting staff to achieve store goals.

Pay: $13.50 per hour

Job Type: Full‑time

Hours of Operation:
Monday‑Sunday, 9:00 AM – 9:00 PM

• Provide direction and model job duties for Production Clerks.
• Deliver excellent customer service by greeting donors and customers and offering assistance.
• Sort and stock merchandise as required, rotating inventory when needed.
• Operate the cash register accurately.
• Perform additional duties as assigned.

• High school diploma or GED (preferred).
• Basic math skills, ability to make change, and timely completion of paperwork.
• Experience coaching or training new staff members is a plus.
• Reliable transportation to and from work.

• Light to medium physical work, including sitting for short periods, frequent bending, squatting, kneeling, stooping, and lifting 10–20 pounds; occasional lifting up to 20–50 pounds.
• Ability to handle material with minimal restrictions and work with minimal supervision.
• Flexible to work a rotating schedule that includes evenings, weekends, and holidays.
• Travel to other locations is not required.

• 403(b) plan with company matching contributions
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Medical, prescription, dental, and vision insurance
• Generous vacation time and 8 paid holidays
• Short- and long-term disability insurance
• Life, dependent life, and AD&D insurance
• Voluntary term life insurance
• Free career coaching, including financial training and digital literacy
• Flexible schedule
• Access to Goodwill Cars to Work program