Chief Health Information Officer; CHIO Head of Care Platforms

• Provide executive leadership for enterprise clinical informatics strategy.
• Serve as a trusted advisor to clinical, operational, and executive leadership regarding technology-enabled care transformation.
• Lead the development and execution of clinical technology roadmaps aligned with organizational priorities.
• Foster strong partnerships with physicians, nurses, pharmacists, and allied health professionals to improve clinician experience and reduce administrative burden.
• Champion evidence-based practice and workflow standardization across the organization.

• Own the strategic direction, governance, optimization, and performance of enterprise care platforms.
• Lead teams responsible for:
  • Electronic Health Record (Epic, Cerner, or equivalent)
  • Clinical applications
  • Ambulatory and inpatient systems
  • Care management platforms
  • Population health technologies
  • Digital front door solutions
  • Virtual care and telehealth platforms
  • Clinical decision support systems
  • Interoperability and health information exchange capabilities
• Establish platform lifecycle management, modernization strategies, and technology investment priorities.

• Drive enterprise clinical transformation initiatives enabled by technology.
• Lead efforts to improve care quality, patient safety, physician productivity, and care team efficiency.
• Partner with operational leaders to redesign workflows leveraging automation, AI, predictive analytics, and digital health capabilities.
• Promote innovation through emerging technologies including:
  • Artificial Intelligence
  • Ambient documentation
  • Virtual nursing
  • Clinical decision support
  • Remote patient monitoring
  • Consumer digital engagement platforms

• Lead multidisciplinary governance structures for clinical technology investments and prioritization.
• Build consensus among executive, physician, nursing, and operational leadership.
• Facilitate enterprise decision-making for technology-enabled process improvement.
• Act as executive sponsor for major care platform implementations and optimizations.

• Partner with data and analytics teams to leverage clinical data for quality improvement and performance management.
• Develop measurements linking technology investments to patient outcomes, clinician satisfaction, productivity, and financial performance.
• Establish KPIs and dashboards to monitor platform adoption and effectiveness.
• Advance data-driven care management and population health initiatives.

• Ensure care platforms support regulatory compliance and accreditation requirements.
• Maintain strong focus on patient safety, clinical quality, privacy, security, and risk management.
• Partner with compliance, legal, and cybersecurity teams to ensure adherence to applicable healthcare regulations and standards.

• Recruit, develop, and retain high-performing clinical informatics and care platform teams.
• Promote a culture of accountability, collaboration, innovation, and continuous improvement.
• Mentor future clinical and technology leaders across the organization.
• Lead organizational change management efforts associated with technology transformation.

Work is typically performed in a clinical and office environment. Travel may be required. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.