Member Business Loan Processor

• Monday through Friday Availability Required.
• Evening and Saturday Availability Occasionally Required.

Under the direction of the VP Member Business Services, performs routine lending services to assist in meeting member business account needs. Responsible for the day-to-day member business account maintenance functions and services existing accounts. Assists with managing the member business loan portfolio. Performs administrative tasks to support the member business lending department, including organizing and maintaining closed loan files and documentation, both paper and electronic.

Completes annual reviews and renewals. Assists with the collections of member business accounts.

50% – Maintain loan/credit files in an orderly and professional manner. Update files with new or relevant information as necessary including current balance sheets, profit and loss statements, cash flow projections and all loan documentation. Provide technical support, including data entry, scanning documents, etc. to maintain the integrity of the data stored and saved within the loan servicing system. Prepare and process all documentation related to Member Business credit transactions.

Complete all loan documents and close loans. Prepare files for audit after loans are closed.

25% – Serve as primary liaison between credit union and Member Business Lending (MBL) CUSO. Monitor all MBL processes including participation loans and Small Business Administration (SBA) loans. Coordinate and execute the annual review process and ensure compliance with MBL policy.

15% – Monitor existing loan portfolio to maintain a high‑quality asset base. Assist members with loan or relationship related questions and concerns, payment issues and obtaining annual financial information. Assist with account collections as needed.

5% – Represent the credit union at various functions to develop and maintain business relationships.

5% – Perform other job‑related duties as assigned.

• Serve as primary liaison between credit union and Member Business Lending (MBL) CUSO. Monitor reports and activities of the member business lending department to ensure compliance with credit union member business lending policy. Transmit documents and information to MBL CUSO as needed.
• Monitor participation loan payments and complete back‑office needs of the loan such as insurance verifications, government reporting, loan reviews, etc. Wire funds to appropriate entities for participation loans. Maintain frequent contact with CUSO and participating credit unions.
• Perform functions relating to loan services, including providing information about the services, preparing loan documents, scheduling appointments and mailing notices following federal and credit union laws, regulations and policies.
• Assist in seeking new member business loan and deposit client opportunities and service existing accounts. Ongoing monitoring of the accounts will be required, including periodic loan reviews. Assist in the collection of commercial delinquencies as required.
• Provide support to the VP Member Business Services with the administration of Business Deposit Accounts/Services including creation and implementation of new business products and services and managing the ongoing performance of the portfolio.
• Work directly with vendors that support the credit unions member business lending account related products and services (including merchant card services, remote check capture, payroll services, etc.). Provide due diligence on vendors and products when required.
• Provide support to credit union and MBL CUSO lenders with financial statement analysis, loan documentation, clerical tasks and documentation collection as required.
• Assist with internal audits and examinations.
• Provide informed, prompt, professional and accurate service and support to all members and associates. Assist with other member and financial services as necessary.
• Maintain an excellent knowledge of financial services offered by the credit union and be knowledgeable of competitors' services. Promote credit union products and services by identifying opportunities to meet…