Integration Platform Reliability Engineer

Overview

Who We Are

We’re Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. We’re laser focused on helping the world’s largest and most trusted auto manufacturers grow their tire business. We’ve sold more than 60 million tires to date. We’re a thriving company, and we’re looking for driven individuals to join our team.

Base Pay Range: $81,000-$90,000

Role: As an Integration Platform Reliability Engineer, you will play a critical role in the success of the company by developing and supporting the platform(s) used for integrations. Most of the business operations of Dealer Tire or its affiliates leverage these platform(s).

Your essential job functions will include the following:

• Develop and maintain platform documentation, training materials and systems documentation.
• Work with infrastructure engineers to maintain the stability and reliability of the integration platforms.
• Monitor the performance and availability of the integration platforms, recommend, and implement remediations to issues.
• Follow Dealer Tire and affiliate policies regarding change control and incident management.
• Keep integration platform toolsets patched and up to date according to the appropriate policies.
• Assist Integration Specialists with platform inter-operability issues.
• Work with infrastructure teams to support the infrastructure roadmap.
• Work with Enterprise Information Security to maintain the appropriate security posture based upon policy and contract requirements.
• Assist in designing and implementing the Integration roadmap.
• Recommend, design, develop and implement small and medium scale automations.
• Help in the development of junior team members.

• Work closely with functional groups to assure project tasks are completed accurately, timely and with quality.
• Document project tasks for scope boundaries, high-level requirements, and other aspects as needed.
• Work with functional staff to develop training materials for Information Technology systems.

• Document high-level and detailed business requirements related to required platform capabilities.
• Communicate business requirements to the Information Technology staff.
• Collaborate on Information Technology projects with various functional areas and staff to clarify business requirements, answer questions and resolve problems throughout projects and on-going support.
• Collaborate with team members on the development and on-going use of audits and controls to monitor the daily transmission and collection of EDI/Integration files.

• Assist users and Integration Specialists in the review of business requirements.
• Coordinate work with various functional staff to develop user acceptance test objectives, test plans and test scripts to verify and ensure that business requirements are achieved.
• Perform system tests and user acceptance tests of Information Technology system changes as agreed with various functional staff in test plans.
• Maintain technical analysis documents, technical designs, test scripts and test results to verify Integration Platform requirements are understood and addressed completely, correctly, and consistently.
• Execute unit and integrated system test reviews as appropriate with Information Technology staff.
• Apply established mechanisms for tracking business requirements throughout the life of Information Technology projects. Use mechanisms to verify all requirements have been addressed completely, correctly, and consistently.
• Work with various functional and IT staff to apply established change management procedures for Information Technology projects to control scope.
• Facilitate documentation and approval of requirements changes of either a business or technical nature, during Information Technology projects, using change management procedures.
• Perform production implementations, some of which may require after hour activities to complete.

• Timely and accurate time and status reporting.
• Adherence to security policies.
• Learn and leverage knowledge to develop mappings on tools utilized by the team.
• Other Duties as Assigned