Solution Architect, Digital

Solution Architect, Digital Applications

We are seeking a seasoned Salesforce Architect with strong development management skills to lead and drive the delivery of high-impact, cross-functional initiatives across the organization. This role requires an effective communicator who excels in planning, prioritization, and execution of project work. The Salesforce Architect will serve as a critical partner, coordinating and connecting teams to ensure alignment with our leadership and business stakeholders.

The ideal candidate will have demonstrated experience in developing and optimizing processes, achieving operational goals, and tackling problems with a data-driven approach. If you have the vision to see what could be, the ability to cultivate relationships, and a passion for driving impact, you may be the ideal person for this position.

• Lead the architecture and implementation of Salesforce solutions to support global marketing and sales operations.
• Translate complex business requirements into scalable technical designs that align with Bentley’s enterprise architecture.
• Oversee Salesforce architecture to ensure optimal performance, maintainability, and extensibility.
• Collaborate with stakeholders from Sales, Marketing, and IT to ensure capabilities meet business objectives.
• Direct integration efforts between Salesforce and other Enterprise systems (such as Marketo and Impartner), ensuring seamless data flow and process alignment.
• Establish and enforce development standards, configuration best practices, and platform governance.
• Mentor developers and solution consultants, fostering innovation and excellence.
• Support organizational change management, including knowledge transfer, training, and enablement sessions for key users.
• Drive continuous improvement through performance optimization, automation, and adoption of emerging technologies.
• Participate in strategic planning, roadmap development, and vendor engagements for Salesforce and Enterprise platforms.
• Manage the development and configuration of sales technology tools, including SFDC.
• Review configuration changes and validate test results from SFDC Admins before management approval for production deployment.
• Collaborate with Sales Operations and solution analysts to design and implement solutions for critical business needs.
• Gather requirements, evaluate alternatives, create specifications, estimate development hours, design technical solutions, and formulate test plans.
• Lead testing cycles for application enhancements and project-related improvements.
• Analyze master and transactional data from multiple channels, enhancing data validation, syndication, and cleanup processes.
• Provide thought leadership to deliver application improvements aligned with business objectives.
• Work with technical teams to design integrations across digital applications.
• Ensure role-based permissions comply with organizational standards.
• Partner with Sales and Data teams to design dashboards and reports in SFDC and other visualization tools.
• Troubleshoot system issues, analyze root causes, and recommend both short-term and long-term solutions.
• Develop product modifications and collaborate with software vendors for enhancements.
• Define and implement workaround processes, corrective actions, communication strategies, and system upgrades.
• Create process and systems documentation for relevant applications.
• Continuously expand skills and professional development through training, mentoring, and collaboration.
• This role may require occasional travel.

• 10+ years of experience in enterprise application architecture, including at least 5 years specializing in Salesforce.
• Proven success leading large-scale Salesforce implementations across multiple business units.
• Strong understanding of Salesforce platform architecture, including Apex, Lightning Web Components (LWC), Flow, and REST/SOAP APIs.
• Experience integrating Salesforce CPQ with ERP systems (e.g., SAP, Workday), middleware platforms, and other key applications such as e-Stores and entitlement tools.
• Salesforce certifications (Application Architect, CPQ Specialist, Technical Architect) are highly preferred.
• Excellent…