Program Director Information Technology; Epic Bridges

• Identifies best practices for service offerings of IT segment.
• Maintains in-depth knowledge of departmental workflows.
• Responsible for vendor management, which includes but is not limited to, contract negotiations, invoice reconciliation, release updates, issues lists and new product evaluations.
• Reviews work of lower level personnel to ensure satisfaction of service offerings.
• Performs personnel review and evaluation function for salary administration, training and promotion.
• Prepares periodic budget and adherence for the department.
• Monitors compliance with Information Systems procedures and policies and reports findings to IT leadership.
• Presents issues and concerns to IT leadership along with potential solutions when appropriate.
• Works with departmental and division management to develop and implement Information Technology strategies.
• Establish and monitor operational KPIs, including productivity standards.
• Develops and administers IT budget for responsible area.
• Practices fiscally sound budget management to ensure spending is held to allocated funds.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

* Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

• Epic Bridges Certification