Vice President, Transformation Management

Job Summary

Geisinger Health is seeking a visionary and results‑driven Vice President, Transformation Management to lead enterprise‑wide performance improvement and drive measurable impact across quality, operations, and financial outcomes. This role serves as the organization’s performance improvement leader, partnering closely with senior executives to identify opportunities, implement evidence‑based methodologies, and embed a culture of continuous improvement. The VP will play a critical role in translating strategy into action—scaling best practices, optimizing processes, and advancing Geisinger’s commitment to exceptional patient care and operational excellence.

This role reports to the Executive Vice President, Chief of Staff, and works in close partnership with Medical Directors assigned to leadership roles within Geisinger Transformation. The Vice President, Transformation Management leads a team of three Directors, with oversight of Transformation Advisors and Improvement Optimization Advisors, and collaborates extensively with executive leaders across all segments of the enterprise.

Job Duties

• Lead and oversee Transformation Management for the organization. Create and support a culture of continuous improvement, promoting a mindset of problem solving and performance enhancement.
• Identify and evaluate opportunities to expand collaboration with Risant Health (RH), RH Member Organizations or KP to increase clinical, operational, or financial value.
• Lead a continuous scan of or generate ideas to increase the value obtained from RH, RH Member Organizations, KP or Geisinger Transformation.
• Build and maintain an approach that constantly identifies and evaluates opportunities to improve outcomes (Clinical, Operational or Financial,) for the organization.
• Implement strategies that develop and execute plans to optimize business processes and improve operational efficiency.
• Collaborate with executive leadership to ensure strategies are aligned with organizational goals and focus on improvements to patient care, operational efficiency, and financial performance.
• Lead the organization’s process reengineering efforts including analysis of existing business processes to identify inefficiencies or constraining variables and developing strategies for operational and technological solutions. Based on need provide imbedded staff to work units.
• Educate business units on process reengineering to ensure sustained and continuous improvements including the transfer of pilot results and learnings to standard operating procedures.
• Activate the translation, coordination and integration of best practices or learnings from Geisinger Transformation initiatives in one business unit to other Geisinger Health business units, as appropriate
• Monitor and evaluate the effectiveness of improvement. Develop and implement standard Key Performance Indicators (KPIs) and metrics to measure the success of individual initiatives as well as the overall transformation program. Identify and utilize benchmarks to measure performance and outcomes.
• Conduct market scans to identify best practices and approaches that can be utilized in implementing improvements and improving performance.
• Oversee the development and utilization of appropriate project management methodology, tools and templates for documenting, tracking and reporting projects, requests, and ongoing support, to include a consistent set of tools and processes that reflect a methodology to provide an overall status update and risk score for each project.
• Ensure regular reporting to leadership through dashboards and metrics that track progress and outcomes.
• Support cultural change and organizational development efforts through effective communication and stakeholder engagement.
• Provide training, coaching, and mentoring to leaders and staff on performance improvement tools and techniques.
• Ensure adherence to regulatory standards and accreditation requirements.

Work is typically performed in an office environment. This role requires a strong in‑market presence and will require the selected candidate to live and work within the Geisinger footprint. Travel may be required.

Accountable for…