LTSS Program Lead: Strategy, Readiness & Impact

Job Summary

The Program Manager, LTSS will play a key role in supporting the organization's strategic planning and readiness activities for Long-Term Services and Supports (LTSS) programs. Prior to program implementation, this position will lead and coordinate pre-procurement, and operational readiness efforts, RFA/RFP response development, cross-functional project management, stakeholder engagement, and implementation planning on behalf of the Population Health department. Upon LTSS award, the Program Manager will oversee program performance, regulatory compliance, process improvement initiatives, and collaboration across clinical, operational, network, and community-based teams to ensure high-quality, person-centered service delivery and positive member outcomes.

This position requires strong project management, analytical, and leadership skills, along with knowledge of Medicaid managed care and LTSS programs.

Job Summary

The Program Manager, LTSS will play a key role in supporting the organization's strategic planning and readiness activities for Long-Term Services and Supports (LTSS) programs. Prior to program implementation, this position will lead and coordinate pre-procurement, and operational readiness efforts, RFA/RFP response development, cross-functional project management, stakeholder engagement, and implementation planning on behalf of the Population Health department. Upon LTSS award, the Program Manager will oversee program performance, regulatory compliance, process improvement initiatives, and collaboration across clinical, operational, network, and community-based teams to ensure high-quality, person-centered service delivery and positive member outcomes.

This position requires strong project management, analytical, and leadership skills, along with knowledge of Medicaid managed care and LTSS programs.



Job Duties

Provide day-to-day oversight, including administration, implementation, supervision, communication and strategy of the program. Organizes programs and activities in accordance with the mission and goals of the organization. Develops new programs or expands and manages existing programs to support the strategic direction of the organization. Implements and manages changes and interventions to ensure program goals and initiatives are achieved.

• Manages assigned team members including supervision, evaluation and administrative duties.
• Develops and manages programs to support the strategic direction of the organization.
• Creates and manages long-term goals.
• Develops a budget and operating plan for the program.
• Develops an evaluation method to assess program strengths and identify areas for improvement.
• Manages a team with a diverse array of talents and responsibilities.
• Ensures goals are met in areas including customer satisfaction, safety, quality and team member performance.
• Implements and manages changes and interventions to ensure project goals are achieved.
• Produces accurate and timely reporting of program status.
• Analyzes program risks and makes adjustments as appropriate.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details

Education

Bachelor's Degree- (Required)

Experience

Minimum of 3 years-Managing people, processes, or projects (Required)

Certification(s) and License(s)

OUR PURPOSE & VALUES:
Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS:
We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE:
We treasure colleagues who humbly strive for excellence. LEARNING:
We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION:
We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY:
We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our…