Spa Attendant

WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission
: “Create the Extraordinary"
Our Vision
: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values
: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Responsible for maintaining the Spa areas and ensure a fun-filled, entertaining, and exciting environment where the flawless delivery of exceptional service is paramount.

Offer the highest level of personalized service whilemaintaininga positive, enthusiastic, helpful, and professional attitude with all guests and team members.

Initiate and engage in conversations in a professional and friendly manner.

Oversees attendant/receptionist employee relations, training, product levels, servicestandardsand linen running for both male and female spa facilities.

Hold the attendant staff and receptionist staff accountable for the Spa SOP standards of cleanliness and service.

Works with management toensureall linen, spa, and fitness inventory are at proper par levels.

Ensuresconfidentiality with respect to guest and employee information.

Assist Spa Attendants and Receptionist with guest experience, answering telephones, checking in guests, making reservations, providingtoursandmaintainingdaily cleanliness of facility during operating hours.

Assist supervisors in creating schedules to ensure appropriate staffing levels according to business volumes,i.e.special events, holidays, weekends, groups, etc.

Acts as a resource between employees and spamanagerto resolve work related conflicts.

Reviews and determines appropriate resolutionensuring policy and procedures are consistently followed.

Handles guests with problems prior to a supervisor intervention

Maintain knowledge and understanding of treatments/physiological effects/contraindications.

Maintain spafacilityby performing necessary housekeeping duties (picking up towels, cups, shower & bathroom area, vanityareaand all surrounding areas).

Uphold spa décor bymaintainingthe set-up and cleanliness of the area.

Give tours and describe the spa facility to all guests entering the facility.

Provide beverage service to all guests

Handles guest requests and questions in a calm, professional, and courteous manner.

Ensuresguestsservices are started ontime,and all tickets are closed out properly.

Communicate and describe in an articulate manner the spa offerings and their benefits

Comfortable around guests in a state of undress.

Maintain an understanding of the spa industry and spa philosophy (balance, relaxation, unity, and a healthy lifestyle)

Understand that as a representative of the Spa they willmaintaina healthy, fit appearance and a positive attitude.

Maintain a clean, safe, stocked andwell-organized work area

Assistin all areas of the spa operation as directed by management

Perform other tasks as assigned by Manageror Supervisor.

Waage: $15.00 per hour

Previous Spa experience Recommended (1-2 year minimum)

Must be able to read,writeand interpret Spa related terminology including the various treatment modalities, equipment, and products.

High school diploma or equivalent

Excellent, reading writing and oralproficiencyin the English language

An…