WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission
: “Create the Extraordinary”
Our Vision
: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values
: “Blaze the Trail, Together We Win, All-In on Service” Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.
Responsible for supervising the daily activities and duties of spa operation. Provide leadership to reach employee and guest satisfaction. Functionsincludeemployee observations, training, andmaintainingthe Spa SOPs.
How You Will Create the ExtraordinaryEmployee relations, training, staff productivity, standards, and guest satisfaction issues.
Displaya high levelof maturity, discretion, tact,judgment and the ability to deal with confidential matters
Maintain knowledge and understanding of treatments/physiological effects/contraindications.
Interview prospective employees’ initial interview and make hiring recommendations to Spa Manager or Assistant Director.
Audit time and attendance.
Order approved staff inventory in Oracle and Stratton Warren.
Assist Spa Attendants and Receptionist with guest experience by answering telephones, checking in guests, making reservations, providingtoursandmaintainingdaily cleanliness of facility during operating hours.
Create schedules for specific assigned teams with appropriate staffing levels according to business volumes,i.e.special events, holidays, weekends, groups, etc.
Required to havean operational knowledge of spa software, Microsoft applications, and email.
Act as a resource between employees and Spa Manager to resolve work related conflicts.
Review and advise on the appropriate resolution to problems, ensuring policy and procedures are consistently followed.
Use constructive feedback,motivation and short and long-term intervention to address problems that affect job performance.
Assistinmaintainingappropriate partsof linens and backbar products.
Identify and recommend solutions when the department faces survey performance negative shifts.
Inform appropriate management of situations that may require further attention.
This includes but is not limitedtosafety issues and concerns, OSHA compliance, ADA compliance, legal compliance, sexual harassment including employee and guests. Follow up to ensure resolution is achieved.
Maintain an attitude and philosophy consistent with the Caesars Entertainment mission,visionand values.
Work in a fast-paced environment while maintaining a calm appearance.
Perform all other projects and responsibilities as required.
Comfortable around guests in a state of undress.
Additional duties as assigned.
Wage: $19.00 per hour
What You Will NeedP revious
Spa experience Recommended (1-2 year minimum)
Must be able to read,writeand interpret inventory,purchasing, hospitality related terminology, Spa related terminology including the various treatment modalities, equipment, and products.
High school diploma or equivalent
Excellent, reading writing and oralproficiencyin the English language
An energetic, forwardthinkingand creative individual with high ethical standards andan appropriate professional image.
Ability to uphold anddemonstratethe highest level of integrity in all situations and recognize standards required by a regulated business.
ADDITIONAL REQUIREMENTS
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