WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission
: “Create the Extraordinary
Our Vision
: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values
: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.
Job SummaryResponsible for providing friendly, courteous service to guests every time while cleaning guest rooms in their assigned area with the intention of removing all evidence of previous guests. Attendants ensure all amenities are present and displayed in the appropriate manner. Also, must display a strong commitment to Customer Service through the delivery and maintenance of our Service Standards, Safety & Accident Procedures and Standard Operating Procedures.
HowYou Will Create the Extraordinary
Clean rooms according to proceduresstatedin the department guidelines
Complete turn down service as assigned
Obtain cleaning supplies needed from supply room
Obtain computer printout of room assignments for their station
Sign for keys prior to starting shift
Required to empty bag on vacuum cleaner daily
At the end of shift, turn in keys, supplies, and sign computer assignment sheet to the appropriate locations
Turns in all items found in guest halls or left in check-out rooms in a timely manner
replacing bed linens and towels
restocking hotel food and beverages
keeping hallways clean and unobstructed
reporting room vacancy status
Ensuring high hygiene standards and guest satisfaction
Addressing guest queries and solving special requests
Making beds and providing clean sheets and towels
Support our maintenance team by reporting any broken, defective or missing items.
Remove soiled linen from guest rooms
Performs all other related and compatible duties as assigned.
Perform duties with cleaning chemicals and equipment including carpet/floor care.
Perform special projects assigned by supervisors
Follow safety and security procedures.
Follow all necessary safety procedures including Blood Borne Pathogens and Personal Protective Equipment.
Must be able to identify and report safety concerns or maintenance deficiencies for proper handling.
Adheres to departmental and company policies.
Report all needles, blood, and other bodily fluids found to Supervisor.
Operates equipment, including vacuum cleaners, radio, phone, mop, and broom.
Ability to push up to 50 pounds daily for the duration of shift
Must complete assignments by time projected by leadership
Abide by leadership feedback and correct any discrepancies in assignments performed
All other task/duties assigned.
What You Will NeedHS diploma or GED.
Casino/Hotelexperiencepreferred.
Experience with in an upscale hotel preferred.
Prior experience as a Room Attendant preferred but not required.
Demonstrated ability in maintaining consistent, high quality service levels; prior experience in supervising work units; history of developing employees who have been successfully promoted to increasing levels of responsibility; track record of managing a department that provides excellent service to guests.
Must have schedule flexibility including evenings, weekends, holidays shifts and overtime, as needed.
Ability to plan, organize, and complete work; take initiative logically and independently.
Must be able to…
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