Quality Control & Reporting Supervisor

We are seeking a detail-driven and analytical Technical Quality Reporting Supervisor to lead quality reporting, data analysis, and operational monitoring within our processing and Technical Quality (TQ) environment. This role plays a critical part in ensuring product integrity, regulatory compliance, and continuous improvement by overseeing quality control systems, validating production outputs, managing technical documentation, and supporting both operational and financial performance.

The ideal candidate will bring strong leadership capabilities, hands-on quality control experience within a manufacturing or tobacco processing environment, and the ability to translate complex data into actionable insights for cross-functional stakeholders.

• Monitor, analyze, and report daily processing and quality performance indicators, ensuring accuracy and timely delivery to internal and external stakeholders.
• Validate production volumes and ensure adherence to established quality standards and production validation methodologies.
• Identify deviations, trends, and opportunities for continuous improvement through critical data analysis.
• Support and oversee daily routines within the Quality Control (QC) operational area and maintenance of QC equipment, ensuring proper execution of testing and inspection procedures.
• Lead, train, and develop both permanent and seasonal direct-report employees, providing clear guidance, performance feedback, and ongoing skills development to strengthen the Technical Quality environment.
• Prepare, maintain, and update Technical Quality manuals, procedures, and documentation, ensuring compliance with Integrated Management System (IMS) requirements and document control standards.
• Manage tobacco sample preparation and shipment activities in accordance with quality and regulatory protocols.
• Support budget planning and control for the department, including OPEX purchase requisitions, monthly expense tracking, and variance analysis.
• Develop tools and reports to support performance evaluation, operational decision-making, and strategic planning.

• Bachelor’s degree in Administration, Production Engineering, Industrial Production Management, or a related field.
• Minimum of 3 years of experience in Technical Quality, Quality Control, or similar functions within a tobacco processing or manufacturing environment.
• Strong working knowledge of tobacco production programs, quality standards, infestation prevention, and contamination control.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) with the ability to analyze and present data effectively.
• Demonstrated analytical, organizational, and problem-solving skills with a results-oriented mindset.
• Proven ability to lead teams, communicate clearly, and collaborate across operational, maintenance, and management functions.

• Annual performance-based bonus
• Employee Stock Purchase Plan
• Comprehensive Medical, Dental, and Vision coverage for employees and eligible family members
• Life Insurance
• 401(k) with company matching
• Generous Paid Time Off (PTO)
• Paid Family Leave (up to 20 weeks)
• Short-Term and Long-Term Disability coverage
• Education and Tuition Assistance
• Flexible Dress Code
• On-site snacks and beverages
• Employee engagement events and office celebrations
• Volunteering and community involvement opportunities
• Employee Assistance Program (confidential counseling for employees and family members)

This role offers the opportunity to make a meaningful impact on product quality, operational excellence, and team development within a dynamic manufacturing environment.