Quality Manager

• Lead quality activities to ensure production meets company requirements and quality standards.
• Establish and optimize quality processes, projects, and ways of working during the new factory start-up.
• Introduce JTI Quality systems to track KPI improvements and establish local and global KPI reporting processes.
• Coordinate cooperation between production and maintenance teams and guide improvement activities and knowledge transfer.
• Establish, manage, plan, organize, and supervise the Quality Department.
• Set quality targets and KPIs within annual and strategic planning, monitor fulfillment, and analyze deviations.
• Develop and assess improvement programs and organize product quality control activities.
• Organize quality acceptance for new products, materials, units, and equipment.
• Develop and assess quality control, assurance, and improvement procedures.
• Ensure technical standards for products, raw materials, and laboratory equipment.
• Oversee quality measurement equipment and plan laboratory equipment and CAPEX projects.
• Lead internal QMS audits according to ISO 9001/19011 and organize external QMS audits.
• Control Management Review meetings and QMS documentation.
• Lead product quality and production-process efficiency improvement activities.
• Ensure timely quality reporting and support subordinate development, training, and performance evaluation.
• Ensure health and safety compliance, training, qualifications, and continuous safety improvement within the department.

• University or technology degree in business administration, engineering, or similar.
• 3+ years in management positions.
• 5+ years of experience in quality.
• Knowledge of team problem-solving methods, root cause analysis, statistical process control, and ISO standards.
• Fluency in English, oral and written.
• Advanced PC skills, including MS Office applications.
• Experience with SAP.
• Preferable knowledge of production planning and budget preparation processes.
• Ability to understand and manage health and safety hazards and risks.
• Knowledge of applicable legal and JTI health and safety requirements.
• Ability to ensure employees receive appropriate health and safety training and required qualifications.

Demonstrates expertise in quality management systems, including ISO 9001/19011, and leads quality assurance and control processes to ensure compliance with technical standards. Proficient in developing KPIs, managing quality improvement programs, and ensuring health and safety compliance within production environments.

• Quality Management Systems (QMS)
• ISO 9001/19011 Audits
• Statistical Process Control
• KPI Development and Reporting
• Health and Safety Compliance

• Quality Control Procedures
• Root Cause Analysis
• Production Planning
• Budget Preparation
• Quality Assurance
• KPI Tracking
• Process Improvement
• Technical Standards Compliance
• Quality Measurement Equipment
• Continuous Improvement

• Leadership
• Team Coordination
• Training and Development
• Communication
• Problem-Solving

• Quality Standards
• Health and Safety Requirements
• JTI Quality Systems
• Management Review Meetings
• Quality Acceptance

• MS Office
• SAP
• Quality Measurement Equipment