Retail Attendant

Job Summary

The Retail Associate assists customers in purchasing merchandise and promotes positive customer relations. Additionally, the retail associate is the primary point of contact for shoppers, responsible for guiding customers, processing transactions, and maintaining the store's appearance; acting as the face of the business, balancing customer service with essential daily operational duties.

• Promote the selling of merchandise and be able to up sell merchandise
• Develop an excellent understanding of the product assortment in all the retail stores in order to help facilitate the customer decision making process
• Be knowledgeable about the products sold in the stores and alert the Manager to customer product needs so he or she may alert the buyers
• Register and cash handling operations
• Be knowledgeable on register operations
• Handle all payment transactions for guest purchases
• Ensure that all the necessary supplies are in place for completion of the next shift (register tape, bags, tissue, bubble wrap, scotch tape, etc.)
• Comply with all cash management policies and procedures
• Report cash register malfunctions to the Supervisor on Duty
• Ensure money is not left unattended at any time.
• Receive, unpack, fold and put away the daily deliveries of merchandise
• Must be able to stock coolers and transport stock from storage locations
• Complete stock counts as requested
• List items needed for replenishment and ensure the information is relayed to the Supervisor on Duty
• Inform the Supervisor on Duty if there are overstock items, slow sellers, fast sellers and guest requests
• Ensure there is an even balance of sizing within the soft line assortment

• The ideal candidate will have some experience in the retail industry, a proven track record of delivering results, and excellent communication skills.
• Experience in a retail environment preferred.
• Working knowledge of either gift shop/boutique items.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

• Must be able to work flexible hours including evenings, weekends, and holidays as needed.
• Must be able to speak, read, write and understand English.
• Must be able to tolerate areas containing secondhand smoke.
• Ability to maintain regular, predictable attendance according to schedule.
• Fast paced environment, multiple tasks to be handled under time constraint.
• Must be able to recognize and respond to individuals with questions.
• Must be able to work independently.
• Must be able to lift and carry 10 pounds.
• Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job.

Wage: $15.00 per hour

Job Identification 86552

Job Category Retail

Job Schedule Full time

Locations Caesars Virginia