Retail Sales Associate

Full-Time Retail Sales Associate (Pawnbroker)

$13.00 to $17.00 per hour. Earn up to 8% commission on transactions, potentially increasing hourly rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• Flexible work hours – most stores open 9 AM to 6 PM; many closed Sunday.
• Earned Wage Access program after 2nd day of employment (withdraw up to 50% of earned wages up to seven times per payroll cycle).
• Unlimited commission above hourly base rate.
• Vacation: 1 week paid after 6 months, 2 weeks after 1 year, and 2 weeks after each additional year up to 5 years; 120 hrs after 5 years.
• Sick/Personal: 8 hrs after 6 months, then 16 hrs each anniversary year 2–5; after 5 years, 24 hrs.
• Employee discounts available from day one.
• Tuition reimbursement up to $2,000 per year (full‑time only, minimum program requirements).
• Access to 10,000+ discounts from 1,000+ companies via First Cash Perks.
• Auto‑enrollment in First Cash 401k program after 6 months.
• Access to First Cash Pet Insurance program.

Entry‑level, full‑time sales associates in pawn store locations nationwide. Work with colleagues to provide customer service for retail and lending. Process sales, loans, and other transactions with jewelry, merchandise, and firearms where applicable.

• Greet and interact with customers to build rapport and recommend solutions.
• Perform open/close procedures.
• Maintain clean, stocked sales floor and merchandise displays.
• Execute sales and loan transactions per policies and regulatory requirements.
• Handle cash and negotiable items securely.
• Answer incoming calls according to company standards.
• Explain legal aspects of pawn and buy transactions to customers.
• Communicate effectively with coworkers and managers.
• Partner with all employees for a positive customer experience.
• Complete assigned training.
• Perform other related duties as assigned.

• Willingness and ability to lift/carry up to 50 pounds.
• Capacity to stand, stoop, walk, climb, push, pull, and lift for extended periods.
• Ability to work with firearms and obtain firearms certification.
• Will handle tasks outside building and retrieve stored products as needed.
• Minimum age 18.
• High School Diploma, GED, or equivalent.
• Strong desire to serve customers and be team‑oriented.
• Ability to multitask in fast‑paced environment.
• Basic math proficiency.
• Cash handling experience preferred.
• Flexibility to work multiple locations and retail schedule, including weekends and holidays.
• Computer literate; able to operate POS and common office equipment.

Encouraged to apply.

Commission ranges from 2% to 8% based on gross profit from personal performance. Details provided during interview.

• Company requires agreement to a binding arbitration agreement for disputes.
• Maximum base pay rate is determined by applicant’s experience and skills.
• Contractor requires eligibility for 401K at age 21 or older;
  Earned Wage Access via Net Spend with restrictions.

First Cash Holdings, Inc. is an Equal Opportunity Employer. The company provides mandatory equal employment opportunity to all persons regardless of any protected characteristic and mandates reasonable accommodations for qualified individuals with disabilities.