HVAC Service Technician

Overview

Facilities Management Service Technician plays an important role at Boddie-Noell facilities, including Hardee’s restaurants. Technicians ensure proper maintenance of all restaurant and building equipment, helping keep restaurants and offices running at peak efficiency. They train operational personnel on proper use and maintenance of equipment.

• Repair all equipment and prescribed physical facility items in a timely and high quality manner according to company standards, policies, and procedures.
• Repair includes but is not limited to restaurant and commercial cooking equipment, ice/beverage equipment, refrigeration equipment, building control systems, exhaust and fresh air systems, drive-thru audio systems, HVAC systems, minor electrical systems and circuits, minor plumbing systems including hot water heaters, and minor building repairs.
• Maintain and account for truck stock inventory, including accurate charging and billing of items used for repairs.
• Maintain, account for and secure all tools, equipment, supplies, and materials on‑site, purchased, ordered, replaced, or discarded.
• Respond and assist as needed in staffing shortages, new equipment rollouts, emergencies, natural disasters, training, etc., outside of assigned region.
• Complete all administrative requirements of the position in a timely and accurate manner.
• Use laptop and/or handheld computer to log calls, time, and nature of repair at each designated site; enter ongoing data regarding location, repairs anticipated, completed, parts purchase and time arrived, on‑site, and completed.
• Inspect, maintain, and perform daily maintenance on company van to assure proper running condition to respond to calls quickly with minimum interruption 24/7.
• Alert Senior Service Tech of any service repairs needing assistance, technically, mechanically, and physically; use house or cell phones to communicate as needed.
• Consistently exhibit actions and behaviors that best demonstrate BNE’s Vision and Values; perform other tasks as directed by management; represent Boddie-Noell Enterprises, Inc. professionally in all aspects of teamwork and performance.
• EPA Universal Certification or EPA Type 1 and 2 Certification required; basic knowledge of Heating/AC required.

• Valid driver's license, Type I & II EPA required (Universal EPA Preferred).
• Minimum 2 years of Service/Repair Experience required.
• Refrigeration Experience is a plus.
• Commercial Restaurant Equipment Repair Experience a plus.
• Good references.
• Ability to pass background check and drug screen.
• BNE will make reasonable accommodations as required by the Americans with Disabilities Act.

• Medical/Dental/Vision/Life
• 401(k)
• Sick Pay, Holiday Pay, Jury Duty Pay, Bereavement Pay, Paid Vacation
• Competitive Hourly Pay, Bonus Program, Year‑Round Employment
• Cell Phone Reimbursement, Uniforms Provided, All Tools Provided, Company Vehicle
• In‑House and Manufacturer Training Opportunities, Workplace Caring Culture
• Employee assistance fund, Corporate Chaplains, encouragement for veterans and those with previous military experience.

EOE Boddie-Noell Enterprises, Inc., an independent franchisee of Hardee's Restaurants LLC.