Resource Specialist

Title: Resource Specialist

State Role

Title:

Prog Admin Specialist I

Hiring Range: $50,000-$55,000

Pay Band: 4

Agency: Dept of Veterans Services

Location: Danville Benefits Field Office

Agency Website: (Use the "Apply for this Job" box below)..gov

Recruitment Type: General Public - G

The Virginia Department of Veteran Services (DVS) is seeking a dedicated and experienced professional to serve the Resource Specialist in the VA Veterans & Family Support (VVFS) department. The purpose of the Resource Specialist (RS) position is to identify the behavioral health, rehabilitative, and other services needs of service members, veterans and/or their dependents/family members (SMVF). Based on those identified needs the RS develops a coordinated services plan, connects the individual with appropriate service providers, offers care coordination support/assistance, and monitors for the successful resolution of the identified needs.

The RS will report to the applicable VVFS Regional Director. The RS duties are directed by the VVFS SOP and under the guidance of the applicable VVFS Regional Director.

• Knowledge and familiarity with the military services, culture and/or military experience.
• Knowledge and experience related to human services and/or behavioral healthcare field.
• Knowledge and experience in behavioral health and supportive services for veterans, service members, dependents and caregivers.
• Knowledge of human rights, ethical and legal concerns related to providing care coordination services.
• Knowledge of suicide interventions and mandatory reporting requirements.
• Ability to communicate (written and oral) clearly and effectively. Experience in public speaking and delivery of subject matter trainings related to SMVF population.
• Ability to engage SMVF population, develop professional relationships, and advocate for those individuals receiving services.
• Excellent client service skills
• Excellent knowledge of computers and word processing skills
• Excellent organization and record keeping skills.
• Ability to work independently and efficiently.
• Ability to work in a team model. Maintain effective inter/intra-agency working relationships.

• Work experience in human services and/or behavioral healthcare field required. Related field or combination of education, training, or experience may substitute.
• Experience (in social work, psychology, human services, education, or an approved field) preferred. Related field or combination of education, training, or experience may substitute.
• Military/veteran/family related life/work experience preferred. Military experience preferred (includes family members).
• Valid driver’s license and an acceptable driving record must be maintained throughout employment.
• Must complete all DVS agency and VVFS program training requirements within 6 months of hire.
• Any combination of education and job experience that leads to the knowledge, skills, and abilities listed above.
• Prefer experience and/or education related to housing programs and services for veterans provided through the US Department of Veterans Affairs and the US Department of Housing and Urban Development.

It is the policy of VDVS to provide equal opportunity for all applications and employees regardless of race, color, religion, sex, age, marital status, national origin, gender, identify or expression, disability, veterans’ status or political affiliation, or against otherwise qualified person with disabilities.

Commonwealth of Virginia State agencies must provide reasonable accommodation to applicants with disabilities, where appropriate. Applicants requiring accommodation should direct inquiries to the human resource contact directly. Requests for reasonable accommodation will be reviewed and determined on a case‑by‑case basis.

Name: DVS HR Team
Phone: N/A
Email: recruitmentginia.gov