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Service Center Lead: Elevate Customer Experience
Job in
Daphne, Baldwin County, Alabama, 36526, USA
Listed on 2026-07-10
Listing for:
Pep Boys
Full Time
position Listed on 2026-07-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Pep Boys is seeking a Customer Service Lead to act as an on-site leader, mentor teammates, and ensure safe, compliant service center operations. The CSL handles advanced customer concerns, supports hiring and coaching, and drives service quality alongside technicians.
The role emphasizes customer focus, leadership presence, and operational accountability, including opening/closing duties and managing shift coverage as needed.
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