Patient Services Coordinator

Patient Service Coordinator

Location: Daphne, AL
Department: Patient Services
Employment Type: Full-Time

Southern Cancer Center is seeking a compassionate and organized Patient Service Coordinator to join our team at the Springhill Hospital office. This front‑line role is essential to ensuring a welcoming and efficient experience for our patients and their families. You’ll be the first point of contact, responsible for registration, scheduling, and communication between patients and clinical staff.

• Greet patients and visitors professionally and promptly.
• Register patients, verify insurance, and collect co‑pays.
• Schedule appointments and provide clear instructions and details.
• Answer and direct incoming calls; relay messages accurately.
• Maintain patient records and update demographic information.
• Support administrative tasks including filing and supply management.
• Ensure HIPAA compliance and uphold confidentiality standards.
• Maintain a clean and organized lobby area.
• Assist with other duties as assigned.

• High school diploma or equivalent required.
• Prior receptionist or office experience preferred.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Must complete required e‑learning courses within 90 days of hire.
• Strong adaptability, commitment to quality, and customer service focus.

• Ability to sit, stand, walk, and communicate effectively.
• Manual dexterity and ability to lift up to 40 lbs.
• Requires corrected vision and hearing.
• Must be present during regular business hours.

• Exposure to medical environments including communicable diseases and radiation.
• In‑person interaction with patients, staff, and management.
• Occasional travel to other office sites may be required.

At Southern Cancer Center, you’ll be part of a dedicated team delivering compassionate care in a collaborative environment. If you’re passionate about helping others and thrive in a fast‑paced clinical setting, we encourage you to apply.