Cake Decorator
Listed on 2026-05-15
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Position Summary
As a Cake Decorator you will drive member service in your area to deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the total club meets the member’s expectations.
ResponsibilitiesBe a Team Member:
Collaborates with cross‑functional teams and helps educate other associates on tools, tasks, and resources. Communicates and develops interpersonal skills for providing customer service, being flexible to the needs of the business, maintaining in‑stock levels, and controlling shrinkage.
Be an Expert:
Plans the bakery productions ensuring consistency in quality and accuracy of bakery decorative designs, following recipe measurement instructions, working with a variety of products such as decorating bags, tips, nozzles to create decorative flowers and lettering on bakery items, ensuring adherence to food safety standards, sanitation guidelines, cold chain compliance, and inventory management. Operates, maintains, and sanitizes equipment and demonstrates understanding of product and layout execution.
Be a Techie:
Leverages digital tools to drive sales, improve the shopping experience, and elevate associate engagement using handheld technology to make immediate business decisions related to production, merchandise ordering, training, and product quality with the member in mind. Adapts to new tools and encourages others to use them.
Be an Owner:
Drives the performance of the bakery area ensuring quality and date‑control standards, eliminating waste, preparing for seasonal events that impact the bakery volume (e.g., holidays, graduations, family events), identifying member needs, assisting members with purchasing decisions, and resolving member issues and concerns.
Be a Talent Ambassador:
Brand advocate by valuing the members’ experience in Bakery and modeling high‑quality service and products. Interacts with associates to understand roadblocks and assists in training, developing, influencing, and inspiring them to work in a style that is respectful, supportive, and team‑oriented.
Complies with company policies, procedures, and standards of ethics and integrity, implementing related action plans using the Open Door Policy and applying these in executing business processes and practices.
Completes work assignments and priorities using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners; identifies priorities, deadlines, and expectations; carries out tasks; communicates progress and information; determines and recommends ways to address improvement opportunities; and adapts to and learns from change, difficulties, and feedback.
Respect the Individual:
Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported, and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent.
Respect the Individual:
Works as a team, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
Respect the Individual:
Strengthens the team by helping develop and mentor others, recognizing others’ contributions and accomplishments.
Act with Integrity:
Maintains and promotes the highest standards of integrity, ethics, and compliance; models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
Act with Integrity:
Acts in a selfless manner and is consistently humble, self‑aware, honest, fair, and transparent.
Serve our Customers and Members:
Delivers results while putting the customer first.
Serve our Customers and Members:
Makes decisions based on reliable information, balances short‑and‑long‑term priorities, and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
Strive for Excellence:
Displays curiosity and a desire to learn, takes calculated risks, and demonstrates courage…
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