Financial Counselor - Day Shift

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* Employment Type:

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* Full time

** Shift:*
* Day Shift

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* Description:

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* Job Title:

**   Financial Counselor

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* Employment Type:

**   Full-Time

** Shift:**  40hrs/wk, M-F days. Rotating weekends and holidays, per department needs.

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* Location:

** Mercy Fitzgerald Hospital

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* Under general supervision, is responsible for insurance verification and eligibility, assessment of patient financial requirements, counseling patients on insurance benefits and co-payments.

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** Benefit verification:
** Reviewing insurance plans to determine patient eligibility and coverage for upcoming treatments.

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** Financial assistance applications:
** Assisting patients in completing financial aid applications and necessary paperwork to qualify for assistance programs.

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** Payment plan creation:
** Setting up customized payment plans for patients with high out-of-pocket costs.

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** Prior authorization management:
** Obtaining necessary prior authorizations from insurance companies for specific procedures.

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** Debt collection follow-up:
** Contacting patients with outstanding balances to discuss payment options and manage collections process.

** Requirements*
* + HS diploma or equivalency.

+ Associate degree (Preferred).

+ Minimum 2-4yrs of related experience in insurance verification and medical office/hospital customer service.

+ National certification in HFMA CRCR or NAHAM CHAA required within one (1) year of hire.

** Position Highlights:*
* + Comprehensive benefit packages, including medical, dental, vision, mental health, paid time off, 403B, education assistance and voluntary benefits (pet insurance, accident insurance, hospital indemnity and others) available from the first day of employment. 

+ Work/Life balance with flexible schedules. 

+ Retirement Savings Program

+ Free onsite parking. 

+ Our mission and core values are what drive each member of Trinity Health to support each other, communicate openly and respectfully while embracing a culture that nurtures a healing, safe environment for all.  

+ Referral Rewards Program

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* About us:

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* ** Mercy Fitzgerald Hospital
** is a 178-bed teaching hospital located in Darby, Pa., which offers advanced acute care services in Delaware County and Southwest Philadelphia.  Consistently recognized for clinical excellence, Mercy Fitzgerald is proud of our many quality achievements such as:
Blue Distinction Center for Cardiac Care, Bariatric Surgery Center of Excellence, Achievement Awards from the American Heart/Stroke Associations and Certified Primary Stroke Center.

** Our Commitment*
* Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran