Practice & Site Coordinator

MAJOR

ACCOUNTABILITIES / CRITICAL RESPONSIBILITIES:

* Assist the Practice and Site Administrator in managing the daily operations of the practice locations.

* Prepares various documents and handles confidential matters in accordance with rules, policies and procedures.

* Promptly and professionally answers telephone calls and inquires. Routes and/or resolves call appropriately.

* Ensures the office space, supplies and equipment are provided and maintained appropriately for medical staff and patient care.

* Manages the processing of accounts payable in accordance with policies and procedures.

* Assists in the investigation of Accounts Receivable accounts and interactions the Revenue Cycle

* Reconciles monthly billing with appointment schedules for accuracy. Identifies discrepancies and facilitates the correction.

* Works in collaboration with the Revenue Cycle to resolve, patient billing related matters.

* Ensures mail is opened and processed, and offices are opened and closed according to procedures.

* Provides support to the front desk staff, schedulers and referrals as needed

* Maintain payroll and PTO balance for all departmental employees in the department

* Runs errands as necessary at the request of the Practice and Site Administrator and/or Medical Site Directors.

* Oversees and is responsible for maintaining and cataloguing records in storage.

* Supports and upholds established policies, procedures, objectives, quality improvements and safety.

* Practice and adhere to Stamford Health's "Code of Conduct" philosophy, Standards for Service Excellence and organizational values of:
Teamwork, Integrity, Compassion, Respect and Accountability.

* Complies with departmental organizational policies and procedures and adheres to external agency requirements.

* Perform other duties as assigned.

QUALIFICATIONS/REQUIREMENTS:

* High School diploma is required, Associates Degree preferred with a minimum of 3 years of medical office experience preferred

* Must exhibit a high degree of responsibility in confidential matters.

* Knowledge of office record keeping and workflow processing is required.

* Ability to work independently and balance multiple priorities is required.

* Effective communication skills, both verbal and written English proficiency required

* Excellent organization, problem solving, and listening skills are required. Knowledge of medical terminology is preferred.

* Strong interpersonal skills are required. Broad based experience successfully working with physicians and individuals.

* Proficient in Microsoft Word, Excel, Outlook and EMR.